Share feedback, exchange ideas and find answers to Lansweeper product questions.
Dear Lansweeper team,I would very much like to see a cooperation between Passmark Software and you. It would be very nice to have the test results from http://www.cpubenchmark.net/ integrated in Lansweeper.I sometimes look up performance data of lans...
We develop several custom reports, in same cases we work on several similar reports at the same time. Being able to add a text comment to the report would allows us to document the purpose of the report and keep track of different version of similar ...
I was wondering if there is anyway to set a ticket to "Closed" or "In Progress" while creating the ticket?
Is it possible to define a list of assets to be used as the values for a custom ticket field value rather than a text list?Example, I have a support ticket type of Copier Support that has a custom ticket field dropdown that is a list of the devices.....
Hello,Is there a way to make a CC Users selection required by the User on a specific ticket type?Our Facilities department is an Agent Team and they would like the User to be required to make a CC Users selection on their Facilities ticket type. They...
So we know that Lansweeper has API functionality with it's helpdesk module. My org is running MS teams, and I'd like to be able to somehow integrate the both systems together - Either agents or users can query their tickets - Or we make a chat bot t...
While Lansweeper has made great progress in the Helpdesk reporting, I believe a report showing the raw notes entered into a ticket would be the last feature to make the Helpdesk reporting to be able to stand alongside it's competitors. For example, t...
It'd be helpful if we could track Applications that user's install from the Windows Store. Is this something that can be tracked and added?
