Lansweeper 12.5.2.3 don't show scanning credential and scanning target after database update

[Kalos_1985]

Hi at all,

In order to update Lansweeper from version 11.1.10.5 to version 12.5.2.3, I updated Lansweeper database from SQL 2014 to SQL 2022.  I can see the asset but not scanning credential and scanning target. The DB is installed in a separate server from Lansweeper server.

How Can I fix this issue?

Thanks at all

Kalos

[Kalos_1985]

Hi, in attached the screenshot of default scanning credentials. In the previous version I had more scanning credentials.

Any idea about the issue?

Thanks

[Mister_Nobody]

Could you post screenshot with issue?

[Kalos_1985]

Hi, in attached the screenshot of default scanning credentials. In the previous version I had more scanning credentials. Any idea about the issue? Thanks

[Mister_Nobody]

Please read https://community.lansweeper.com/t5/scanning-your-network/create-and-map-scanning-credentials/ta-p/6...

[Kalos_1985]

Sorry, so I must add all credentials manually? I can not import all credentials from old database to new database? 

[Mister_Nobody]

What creds did you have?

I don't remember case when LS has lost creds.

Also we always have backup of the LS-server and can restore it.

[Kalos_1985]

Hi, 

I restore the old version of LS and old DB and now I can see scanning targets e scanning credentials. 

[Mister_Nobody]

1. Create support case.

2. Try to update LS without MS SQL or MS SQL without LS.

*We use  Microsoft SQL Server 2019