We are currently using ITSM solution that is covering wide range of ITIL processes but it is missing CMDB autodiscovery tool that can fulfill on enterprise level role of intelligent autodiscovery solution that can be used for maintaining and controlling quality of CI and CMDB information.
For such role we need to:
-autodiscover enterprise level CIs with wide range of attribute
CI types such as:
Oracle databases
EMC, IBM etc enterprise storages
pserise IBM hardware parts
Centos 6.4,7.0, RedHat, AIX - OS server instances with all details
IDS/IPS, Cisco, HP, F5 - network technology
-autodiscover and track relationship changes between such CI types
It is very important to get relationships autodiscovered - because CMDBs main goal is impact analysis, and that can't work without accurate and clear relationships. Also it is necessary to get relationships between network devices such in which VLAN is server, which vlan is supporting witch subnets, and further relationships onto physical hardware such as router, switches etc. Furhtermore needed relationships are applications and parts of applications and their mutual, also relationships towards databases, PL procedures, tables – > and further towards server instance –> with further on hypervisor infrastructure -> down to hardware parts.
Can anyone confirm that lansweeper is suitable for such use?
What are your opinions and experiences?