Lansweeper scheduled deployments do not run at the specified time

[poweld1]

I have a scheduled deployment to run at 3:30am every day but it seems last night that the schedule ran at 23:15.

[poweld1]

It's not solved, I just don't have any time at the moment to look at it right now.

[Susan_A]

I don't see any recent tickets from you in our help desk, so I'll consider this issue resolved for now.

[Susan_A]

If you haven't already, please contact support@lansweeper.com and provide the information requested in my previous post. We'll troubleshoot the issue via email.

[poweld1]

Last night they ran at 23:10.

[poweld1]

I updated to 5.3.0.22 and the deployments did run at 3:30am today. I'll keep an eye on it.

Cheers

[Susan_A · Accepted solution]

If you haven't already, could you update to the latest Lansweeper release (5.3.0.22) by following the instructions in this knowledge base article and see if the issue persists. We did fix some deployment bugs in recent releases.

If the issue does persist, it would be best to troubleshoot via email. Contact support@lansweeper.com and provide:

• Description of the problem.
  
• Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
  
• Export of your deployment package.
  
• Excel export of the Deployment\Logs page.
  
• Screenshot of the Deployment\Schedules page.

[poweld1]

Checked again this morning and it ran at 23:30.