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Find answers to technical questions about Lansweeper.

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WARNING: Your password has expired.

Hello,When I go to Assets and verify a RedHat server, the following message is displayed: WARNING: Your password has expired. I try to scan the server but the message keeps displaying. What could be the reasons for this error. Thank you, Enzo.

enzoly by Engaged Sweeper II
  • 655 Views
  • 0 replies
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Poor Intune synchronisation time

Hi, does anyone have experience with synchronizing Intune assets using a proxy? We have almost 9000 iPhone and iPad assets and querying them in the MS Cloud takes several hours. It's very slow.

tenupmoc by Engaged Sweeper III
  • 500 Views
  • 0 replies
  • 1 kudos

Not able to add new credentials to scanning credentials

Hello community, after migrating my lansweeper environment to a new server, I am not able to add new scanning credentials.When I want to add the new credentials, and click ok, the new credentials are not visible in my list.I have no entries in my err...

Henk by Engaged Sweeper
  • 960 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper licenses

Hello team,I have a simple question regarding licenses. I have a Lansweeper that does not have Internet Access, but I need to renew its license. I only have 100 assets.Is it possible to obtain a quote for this amount of equipment? Thank you,Enzo.

enzoly by Engaged Sweeper II
  • 1172 Views
  • 1 replies
  • 0 kudos

Duplicate Assets

Backstory: First I want to note that we manage 2 different domains. One for County and one for City. We have a Clerk department for the County and one for City. We recently got some new PCs for the City, and I was told that since this particular PC I...

peckk by Engaged Sweeper II
  • 775 Views
  • 1 replies
  • 0 kudos

Resolved! Helpdesk Email stopped working after upgrade to 11.1.0.11

I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents.  If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...

SBaha by Engaged Sweeper II
  • 7972 Views
  • 14 replies
  • 1 kudos