Lansweeper Server Service Crashing

[daytime10]

I am having some issues with the Lansweeper Server Service randomly crashing since I updated to 5.3.0.5

Seems to be happening during my IP scans at night. Here is the error logs I am seeing when it crashes

Application: Lansweeperservice.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IndexOutOfRangeException
Stack:
at System.Data.RBTree`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetNodeByIndex(Int32)
at System.Data.DataRowCollection.get_Item(Int32)
at #=qqT92bCzbUCHafM5ZADo71dOR3EE41IIlrIhXJyPEHNjK6AD12grHWZVTvW6ZZ$f2.#=qYOtBvYb7cPXmJ__vqNQmxg==()
at #=qqT92bCzbUCHafM5ZADo71dOR3EE41IIlrIhXJyPEHNjK6AD12grHWZVTvW6ZZ$f2.#=qlvznok9o4qfyBWrMz3a27S$1SNDhoAvEQDUc6egkLzo=()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()


Faulting application name: Lansweeperservice.exe, version: 5.3.0.5, time stamp: 0x5549b981
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe0434352
Fault offset: 0x0000000000008b9c
Faulting process id: 0x54c
Faulting application start time: 0x01d09522cee51a14
Faulting application path: C:\Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 49869222-0277-11e5-80d6-005056ba56d0
Faulting package full name:
Faulting package-relative application ID:

[Daniel_B · Accepted solution]

Could you download the latest installer from our download page and update your Lansweeper server. A bug was fixed which caused Lansweeper service to crash when the database connection had a timeout.

[Daniel_B]

Could you send a mail to support@lansweeper.com with the following

• Link to this forum topic
  
• the error log Program Files (x86)\Lansweeper\Service\Errorlog.txt on your Lansweeper server
  
• screenshot of the event log entry