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04-24-2023 04:46 PM
Hi, I just tried to send an email to support@lansweeper.com and it bounced back saying the lansweeper.com domain does not exist. See below:
Remote server returned '550 5.4.310 DNS domain lansweeeper.com does not exist [Message=InfoDomainNonexistent] [LastAttemptedServerName=lansweeeper.com] [GV0CHE01FT020.eop-che01.prod.protection.outlook.com 2023-04-24T14:30:09.495Z 08DB43DD2F6E9913]'
Does anyone know if there is a problem with the support email today? Thanks for any help.
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04-24-2023 08:23 PM - edited 04-24-2023 08:33 PM
Hi @llucatino there is no issue with the support email, we did spot a typo (extra e in spelling of Lansweeper)in the domain name in your text above- Remote server returned '550 5.4.310 DNS domain lansweeeper.com does not exist [Message=InfoDomainNonexistent] [LastAttemptedServerName=lansweeeper.com] [GV0CHE01FT020.eop-che01.prod.protection.outlook.com 2023-04-24T14:30:09.495Z 08DB43DD2F6E9913]'
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04-25-2023 08:10 PM
Perfect, thanks for letting me know.
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04-24-2023 08:23 PM - edited 04-24-2023 08:33 PM
Hi @llucatino there is no issue with the support email, we did spot a typo (extra e in spelling of Lansweeper)in the domain name in your text above- Remote server returned '550 5.4.310 DNS domain lansweeeper.com does not exist [Message=InfoDomainNonexistent] [LastAttemptedServerName=lansweeeper.com] [GV0CHE01FT020.eop-che01.prod.protection.outlook.com 2023-04-24T14:30:09.495Z 08DB43DD2F6E9913]'
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04-25-2023 02:54 PM
Thank you Mercedes. I didn't even notice the extra 'e' in lansweeper. I corrected it and it went through now.
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