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Forum Posts

Linking code error while setting up connection to cloud

Hi,I just installed the software on my local machine and wanted to connect to a cloud trial. But entering the linking code I copied online gives an error on the local machine:Is there only a certain part of the link that needs to be pasted? Any help ...

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Ksb by Engaged Sweeper
  • 589 Views
  • 1 replies
  • 0 kudos

Unable to scan a non-domain W7 Asset

Hello,I have a Windows 7 machine on my network, but it is not part of my domain.LanSweeper can find it but cannot scan it, error "Scanning Access Denied".I have checked the user and password that LSweeper is trying to use when scanning this asset and...

TCS by Engaged Sweeper
  • 856 Views
  • 1 replies
  • 0 kudos

Help Desk set CC'd user as ticket opener

Hello, I'm using a form to send helpdesk tickets to our Lansweeper helpdesk system. The problem is that the "From" field in the email coming from the form is the system account that is used to manage the form (M365 SharePoint / Lists / Forms whatever...

jussihi by Engaged Sweeper
  • 490 Views
  • 1 replies
  • 0 kudos

Disable Agentless Windows Scanning Alltogether?

Is there a way in which you can disable agent-less windows scanning system wide?Would the option "Ignore Windows" in an IP Scanning target fit this purpose?And what to do with "Active Directory Domain" as a Target, this does not have that option.

jweyts by Engaged Sweeper II
  • 1576 Views
  • 7 replies
  • 1 kudos

credential issues

I have used lansweeper for years. i just started with a new company and i have a 14 day license to show lansweeper to my company. Problem is i can't seem to get the credentials to work.  I know this user can log into all computers but it's not workin...

markrusso by Engaged Sweeper
  • 491 Views
  • 1 replies
  • 0 kudos

Lansweeper and Accronis Cyber Protect

Hello Lansweeper community, We are looking to validate the use case for a potential integration with https://www.acronis.com/en-gb/products/cloud/cyber-protect/ - if you are a Lansweeper MSP we would love to hear from you. The ask would be a 15minute...

Casslloyd by Lansweeper Employee
  • 342 Views
  • 0 replies
  • 1 kudos