Noticed that when editing an assets status, in our case going from Not-Deployed to Deployed, and hitting "Save & Exit" at the bottom of the asset page (Lansweeper Cloud), all the information except for the Status saves. It is reverting back to "Not-D...
Good afternoon,After updating to version 12.5.2.3, when creating a report, the following error appears:{"Error":"Internal server error: Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aee...
I have many assets discovered with IP Range Scans that I can't authenticate to and/or may not have the correct mapped credentials. All of these assets are ID's as Linux since port 22 is open and the asset name is set to the IP. In many cases, I can...
I wanted to inquire about the possibility of utilizing Lansweeper for managing all our IT assets, as we are currently using it for 10,000 licenses. Specifically, I am interested in understanding if Lansweeper can handle the management of various asse...
Does Lansweeper provide proffestional support ?
i'm trying to see if i can use lansweeper to store some user data. one thing i want to add / store is a link between our regular accounts and admin accounts. is there a way to create a relationship between 2 user accounts? it would be nice if users w...
Hi All,I have created a custom role for a group of users who should only be able to see assets and generate/view reports. They should not have access to the configuration. I have given them the following permissions, but they are still able to access...
Authentication Unsuccessful when trying to get into the support portal. I've tried multiple browsers and clearing my browser history/cache. Is anyone else having this issue?
