We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
I have been trying to get Lansweeper IT agent installed silently on a windows machine. But that's not working. It opens up UI every time I try. Silent installation is required for us as we need to do this for many devices and we are going to push tha...
Hello.Please tell me if I can import an Excel file into Lansweeper with specific columns and data?For example Column1 (asset type)Column2 (Model)Column3 (Serial number)Column5 (Inventory number)Column6 (Status)Column7 (Where)NotebookAcer Aspire E1-57...
Hello fellow Lansweepers.
With all the many flavors of Linux in the Tech world environment, what is the best way to scan those devices?My company, for instance, has Linux, Ubuntu Linux, Debian GNU/Linux 11, Other Linux, Amazon Linux, Red Hat Enterpri...
Since the end of last month we've noticed the amount of items pending to be synced with our cloud site increasing.Current status: Pending items 34507Errors:2025-05-24 15:16:08,656 [.NET TP Worker] INFO LOGASSETJOURNALTRACKER ERROR Error occurred whil...
In our Lansweeper v. 6.0.151.34 deployment the built in "Windows: Installed network printers" report only has 1 single entry from a desktop last seen in 2016 for some reason when it should have closer to a couple thousand active entries based on the ...
When we run a report for assets with no virus protection, it shows 8-10 with no protection and over 400 protected. However, most of the ones it shows without protection, does have the same virus protection as the 400 that shows in the report as prote...