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Scanning Question re Sophos UTMs

I have a couple of Sophos UTMs, one on the local subnet (172.16.x.x) and another on the other end of a VPN connecting us to another facility and a remote subnet (172.17.x.x).The UTM on the local subnet gets scanned as a Asset Type of Router while the...

MrBob by • Engaged Sweeper III
  • 5440 Views
  • 2 replies
  • 0 kudos

Resolved! Auto assign Ticket Type based on Keyword(s) in subject line

I would like to have the feature to auto assign a ticket type based on keyword(s) in an emails subject line. Specifically I have a ticket type that I used for creating and removing users in ADUC and it would be nice to auto assign that type to my HR ...

jkrelic by • Champion Sweeper
  • 6697 Views
  • 2 replies
  • 0 kudos

Knowledgebase Issue

Running current version of Lansweeper. In the Knowledgebase section, I am able to create custom categories. On the main Knowledgebase page, when I click New Article, only the default Lansweeper and Technical Support categories are visible. However, i...

WMI query sql server

We have many SQL installations but there are no listening databases in the SQL Server Information section after an IP-Range or AD scan. The section is empty.If we try to rescan manually an asset, the SQL Server Information becomes visible.But how we ...

kraton by • Engaged Sweeper
  • 4944 Views
  • 1 replies
  • 0 kudos

Maximum scanning servers

Hi Guys,we have around 10 different sites, we have licensing for 3 scanning server, is the maximum available?What is the consensus on here about multi site scanning?

Email report if there's devices offline

I have a custom report that scans my network printers and generate a list that reports devices that are "offline". I've setup email successfully to email the reports. However, I want to automate this process. Is it possible for this report to generat...

jbaxter by • Engaged Sweeper
  • 4338 Views
  • 1 replies
  • 0 kudos