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‎09-19-2018 11:33 PM
I am a new lansweeper user.
is ther a way to limit access to knowledgebase articles by user role.
ie: I have users that are not agents and not administrators. i only want to give these users access to knowledgebase articles that pertain to thier job function.
thanks
Nova
is ther a way to limit access to knowledgebase articles by user role.
ie: I have users that are not agents and not administrators. i only want to give these users access to knowledgebase articles that pertain to thier job function.
thanks
Nova

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‎11-22-2018 01:42 AM
It's been requested before:
In my opinion, this is what this teammate is requesting as well:
I would like to say again that:
KB Permissions for Users (Non Agents)
In my opinion, this is what this teammate is requesting as well:
KnowledgeBase Access - Need to be clear!
I would like to say again that:
This is a feature I would like to see as well.
If this could be based on Active Directory groups, that would be better.
Certain users would need access to advanced articles or would not need access to articles that do not pertain to their department.

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‎09-20-2018 12:21 AM
I believe you can only limit access to KB categories and even then, it currently is only public or not.
