We are currently deploying LSAgent v 10.2.0.0 (latest Linux version) on our CentOs boxes.
In the agent log we can see the following line:
2022-09-16 05:51:23,334 [INFO ] : Checking version. Latest Version: 18.104.22.168. Current Version: 10.2.0.0
Is that a known bug ? Will it be fixed in the next version ?
Also, a more problematic issue is that the agent does not pick up installed software on our CentOS7 assets:
Here is the full agent log:
[root@m2c1n1 LansweeperAgent]# ./LSAgent 2022-09-16 08:10:02,657 [INFO ] : Program is Running 2022-09-16 08:10:02,763 [INFO ] : Reading ini file. 2022-09-16 08:10:02,845 [INFO ] : Getting asset id 2022-09-16 08:10:02,846 [INFO ] : Existing asset id found: <REDACTED> 2022-09-16 08:10:02,847 [INFO ] : Creating communication channel 2022-09-16 08:10:02,850 [INFO ] : CreateReachableEndPoint for <REDACTED> 2022-09-16 08:10:02,949 [INFO ] : Url Check with address failed. Endpoint with address '<REDACTED>' was not reachable: Name or service not known (<REDACTED>:9524) 2022-09-16 08:10:02,951 [INFO ] : Connection to url <REDACTED>:9524/lsagent failed 2022-09-16 08:10:03,113 [INFO ] : Creating InternalCommunicationSender to URL <REDACTED>:9524/lsagent 2022-09-16 08:10:03,117 [INFO ] : Getting asset status from the server 2022-09-16 08:10:03,172 [INFO ] : Asset is enabled 2022-09-16 08:10:03,172 [INFO ] : Retrieving configuration 2022-09-16 08:10:03,172 [INFO ] : Getting configuration from the server 2022-09-16 08:10:03,203 [INFO ] : Updating local config 2022-09-16 08:10:03,206 [INFO ] : Checking version. Latest Version: 22.214.171.124. Current Version: 10.2.0.0 2022-09-16 08:10:03,207 [INFO ] : Waiting for schedule... 2022-09-16 08:10:03,207 [INFO ] : Schedule triggered 2022-09-16 08:10:03,207 [INFO ] : Starting scan 2022-09-16 08:10:03,217 [INFO ] : Scanning computer... lsblk: invalid option -- 'J' Usage: lsblk [options] [<device> ...] Options: -a, --all print all devices -b, --bytes print SIZE in bytes rather than in human readable format -d, --nodeps don't print slaves or holders -D, --discard print discard capabilities -e, --exclude <list> exclude devices by major number (default: RAM disks) -I, --include <list> show only devices with specified major numbers -f, --fs output info about filesystems -h, --help usage information (this) -i, --ascii use ascii characters only -m, --perms output info about permissions -l, --list use list format output -n, --noheadings don't print headings -o, --output <list> output columns -p, --paths print complate device path -P, --pairs use key="value" output format -r, --raw use raw output format -s, --inverse inverse dependencies -t, --topology output info about topology -S, --scsi output info about SCSI devices -h, --help display this help and exit -V, --version output version information and exit Available columns (for --output): NAME device name KNAME internal kernel device name MAJ:MIN major:minor device number FSTYPE filesystem type MOUNTPOINT where the device is mounted LABEL filesystem LABEL UUID filesystem UUID PARTLABEL partition LABEL PARTUUID partition UUID RA read-ahead of the device RO read-only device RM removable device MODEL device identifier SERIAL disk serial number SIZE size of the device STATE state of the device OWNER user name GROUP group name MODE device node permissions ALIGNMENT alignment offset MIN-IO minimum I/O size OPT-IO optimal I/O size PHY-SEC physical sector size LOG-SEC logical sector size ROTA rotational device SCHED I/O scheduler name RQ-SIZE request queue size TYPE device type DISC-ALN discard alignment offset DISC-GRAN discard granularity DISC-MAX discard max bytes DISC-ZERO discard zeroes data WSAME write same max bytes WWN unique storage identifier RAND adds randomness PKNAME internal parent kernel device name HCTL Host:Channel:Target:Lun for SCSI TRAN device transport type REV device revision VENDOR device vendor For more details see lsblk(8). cat: /etc/*version: No such file or directory /bin/bash: prtconf: command not found /bin/bash: /usr/sbin/prtconf: No such file or directory /bin/bash: dpkg-query: command not found /bin/bash: dpkg: command not found /bin/bash: flatpak: command not found /bin/bash: snap: command not found ls: cannot access <REDACTED>/lib/*/: No such file or directory ls: cannot access <REDACTED>/sbin/*/: No such file or directory ls: cannot access /opt/collectd/plugins/*/: No such file or directory ls: cannot access /opt/LansweeperAgent/*/: No such file or directory 2022-09-16 08:10:11,750 [INFO ] : Computer scan completed 2022-09-16 08:10:11,751 [INFO ] : Serializing ScanResult 2022-09-16 08:10:12,034 [INFO ] : Compressing scan file 2022-09-16 08:10:12,053 [INFO ] : Sending scan 2022-09-16 08:10:12,740 [INFO ] : Scan has been sent 2022-09-16 08:10:12,741 [INFO ] : Saving ini settings 2022-09-16 08:10:12,746 [INFO ] : Creating ini backup. 2022-09-16 08:10:12,746 [INFO ] : Waiting 4 hours until next iteration
does work when run interactively. Why doesn't the agent pick that up ?
Solved! Go to Solution.
Can lansweeper provide more than "Check the changelogs of upcoming versions to see if it has been included in the release."? Would be good to have an official ETA.
As we can see from the dates the proposed solution was back in October 22. Four months later after checking every new release changelog for "LAN-13782" it still is yet to be implemented.
Have raised numerous support calls and done testing but still not fixed.
Sorry for coming across grumpy but quite frustrated as we are a large linux shop and not being able to get software reports for months is pretty poor.