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Is there a way to auto-copy DNS name to AssetName?

I want to know if there a way to automatically copy the DNS name of an asset to its AssetName field? We have hundreds of Teradici zero clients whose LS assets do not pull the right information for their AssetName. We have the field locked against sca...

wjgardner by • Engaged Sweeper
  • 3825 Views
  • 2 replies
  • 0 kudos

Editing default email report message

Hi, my first post here. I started using email reports functionality, and I noticed that on the message that ls sends there's default text: "This message was automatically sent by the Lansweeper alert reporting engine. Replies to this address are not ...

DarthKin by • Engaged Sweeper
  • 3136 Views
  • 1 replies
  • 1 kudos

Asset Disk History

I just pulled a drive on a system a week ago but I don't see anything in the history about the drive being removed or the previous info. Now that a new scan shows that there is no drive I can't seem to pull up any information about this drive.

cwest by • Engaged Sweeper II
  • 2916 Views
  • 1 replies
  • 0 kudos

Run outside of our domain?

Our organization acquires new companies and integrate them into our domain, but prior to full integration (or before beginning integration in fact) we would like to get an inventory of hardware and software. We would like to use Lansweeper for that...

pryan67 by • Champion Sweeper II
  • 14578 Views
  • 11 replies
  • 0 kudos

Configure Helpdesk in our office envr.

We have to setup new helpdesk from lansweeper for our users, kindly help how to do that and from where to start like, Priority, email notification, email templates, request priority, categories for all types, notification templates, engineers to all ...

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