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nlcolvi
Engaged Sweeper
I've got the agent running on all my Windows 10 Enterprise machines and noticed it wasn't detecting all software on my computers. I removed the agent from one one computer and did an agentless scan and it was able to discovery all the software without a problem. The software not showing up is listed in Programs and Features. It appears the agent isn't reporting any software located in HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\Uninstall. My preference is to use the agent, so any tips on what I might be doing wrong would be greatly appreciated. Thanks.
2 REPLIES 2
cycleheat
Engaged Sweeper III
nlcolvi what version of the agent are you running? Lansweeper occasionally breaks it. https://www.lansweeper.com/forum/yaf_postst17354_LSAgent-has-forgotten-x64-Windows-applications.aspx
ErikT
Lansweeper Tech Support
Lansweeper Tech Support
Hi nlcolvi,

I would recommend dropping an email to support@lansweeper.com. Our technical support team will be happy to assist you with further support regarding your inquiry.