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10-04-2023 08:57 PM - last edited on 04-02-2024 11:02 AM by Mercedes_O
We just rolled out LsAgent for our Mac's. They are starting to report in without any errors. All hardware and OS information is in Lansweeper. However, no software has been discovered on any of the devices. I did verify that Spotlight is enabled on the devices. What am I missing?
Solved! Go to Solution.
10-18-2023 12:15 PM
Hello there!
This issue should be resolved in the latest version of Lansweeper, version 11.1.
You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/
If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx
The latest Lansweeper installer can be found here: https://www.lansweeper.com/update-lansweeper/
The latest LsAgent installers can be found here: https://www.lansweeper.com/download/lsagent/
10-05-2023 08:34 AM
Hello there!
Would you mind reaching out to support so we can have a deeper look: https://community.lansweeper.com/
10-18-2023 11:54 AM
Hello @Obi_1_Cinobi
Did you resolve this problem ? I have the exact same issue.
Thanks
Best Regards,
Benoit
10-18-2023 12:15 PM
Hello there!
This issue should be resolved in the latest version of Lansweeper, version 11.1.
You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/
If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx
The latest Lansweeper installer can be found here: https://www.lansweeper.com/update-lansweeper/
The latest LsAgent installers can be found here: https://www.lansweeper.com/download/lsagent/
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