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Engaged Sweeper III


I am unable to scan MacBooks properly. I followed the installation guide for LsAgent as well as set up a scanning credential, target range, linked the scanning credential to the range. All that comes through is that it was scanned properly and the IP Address, nothing else. The MacOS is the latest version of Big Sur, well over the requirement for LsAgent. Followed the two articles, one for setting the scanning credential on the server and the other for Apple Mac scanning requirements for the agentless scanning. The Mac is on our main network, not remote, but I am not getting the asset in on the list for LsAgent assets, only what little information comes through from the asset radar scan.

Any insight would be appreciated!

Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

I would recommend reaching out to support so we can get some logs going: https://www.lansweeper.com/contact/contact-support/

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