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Asset Type are a mess...

Asset types are a big mess in my opinion... for example a smartphone, why are my asset type options: Cell Phone, Android, Iphone etc...These should be separated, Android is not a type of device, is a Operating system, I should be able to pick Cell Ph...

Resolved! Assets not removed automatically

Hi,I exported a report of my licensed assets but noticed there are some items which haven't been scanned since 2020.Our clean-up actions are set to permanently delete items if they have not been seen for 365 days.Could you advise what I am doing wron...

Resolved! HP warranty API

Has the HP warranty issue has been resolved? I did some searching and could not find anything. I also put in case but haven't heard anything back.

fyaaj by Engaged Sweeper
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  • 3 replies
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Report prints 0 results

Hi,I'm writing a report to display a list of all PCs in the company.The report worked until I added the tblDeviceRecognition table.Before that, the report printed all PCs properly.After adding the table tblDeviceRecognition, the report gives 0 result...

Resolved! Limit on Assets in a Deployment Package?

I have created a Deployment Package that uninstalls one piece of software, installs another, and reboots. I will need to deploy this to ~3,000 computers. Is there a limit to how many assets I can include in one deployment? Will the deployments all ru...

TRAGAR by Engaged Sweeper
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  • 2 replies
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Resolved! Host Initiated Scanning

Hello all,I wanted to ask if anyone knew of a way to initiate a scan from the host asset from the command line.We are trying to get a startup script built out that will begin a scan when a user signs in.I know there is the Active Directory Domain Sca...

Asset types and Jira import

 Hello Community!I hope to find a solution here. I will try to explain what we are trying to achieve.Our aim is to build a proper CMDB using the Jira Assets tool, incorporating company access management and various other elements.One of the tasks is ...

SUMO by Engaged Sweeper II
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  • 7 replies
  • 1 kudos

Wrong Windows 11 version displayed

We have noticed that Lansweeper incorrectly displays the system version on some of our Windows 11 machines. An example screenshot is below. What can we do to make the versions display correctly? We are using server version 11.4.0.3 with the latest ag...

Rodney by Engaged Sweeper
  • 291 Views
  • 2 replies
  • 0 kudos