Multiple computers with Access denied

[javi-aragon]

I have several computers with the "Access Denied" error after scanning. I have already checked the WMI and RPC services and the firewall as well, and everything is fine. When I enter the admin credentials manually and rescan the assets, it works fine.
What could be the problem? There are about 200 computers with this problem (and I haven't scanned servers or virtual machines yet!).

Any help and/or comments will be well received.
Thanks in advance!

Javi.

[rinks]

We have this issue off and on with scans, and most issues are bypassed by using LsAgent. While I don't have insight into setting up firewalls, I'd check the following posts to troubleshoot scan issues:

WMI Issues: https://community.lansweeper.com/t5/troubleshooting-scanning-issues/wmi-access-is-denied-0x80070005/...

RPC Errors: https://community.lansweeper.com/t5/troubleshooting-scanning-issues/the-rpc-server-is-unavailable-0x...

Troubleshooting with Devicetester: https://community.lansweeper.com/t5/troubleshooting-scanning-issues/troubleshoot-device-scanning-iss...

Scan log troubleshooting: https://community.lansweeper.com/t5/troubleshooting-scanning-issues/debug-scan-issues-by-enabling-sc...

[javi-aragon]

Thank you very much for your advice, rinks!