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Lansweeper Extended Virtual Question & Answer Event

Hello Lansweeper Community,To those who attended the Open Office Hours, we would like to thank you for your participation. Furthermore, we are thrilled to announce that we have an Open Office Hours Extended Question and Answer Event at our Community ...

su_1989 by Lansweeper Employee
  • 1 replies
  • 0 kudos

French characters don't display correctly

Hello, We are running Lansweeper In the Helpdesk, when we create new ticket, for the ticket type, some french characters don't display correctly and are showing non sense characters (see screenshot)It was working well before, we believe the...

MBI by Engaged Sweeper II
  • 3 replies
  • 0 kudos

Trouble Uninstall LsAgent on Remote Systems

Having some issues working out how to call an uninstall of LsAgent on remote systems. Typically i use a Get-WmiObject powershell script, but i cant even find LsAgent listed from here. I do a see uninstall.exe in the LansweeperAgent program files fold...

NCI_Matt by Engaged Sweeper II
  • 1 replies
  • 0 kudos

Extreme Switch - No VLAN column per interface

There is no indication in what VLAN an interface is for Extreme Switches.While with our HPE-switches we have.Is this something related to OID and how can we see the VLAN the interface resides in for Extreme switches?ExtremeHPE 

Peevandepee_0-1689321036789.png Peevandepee_1-1689321109681.png

Windows 11 reporting

Is there a preconfigured report or indicator in each asset in Lansweeper for compatibility with Windows 11?Trying to run the various reports created in the community has given us issues trying to save the report (it never saves after attempting to 'l...

mtaggart by Engaged Sweeper
  • 7 replies
  • 0 kudos

Resolved! Filescan Report for special file and size

Can someone help with "custom file scanning"!? I want to have a report if a special file is found and larger than xybytes.The CustomFilescan works already, but i struggle to generate a report, for this. Many thanks

PB by Engaged Sweeper II
  • 1 replies
  • 0 kudos