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Cant update license

I got the new license key but I can't apply it to my instance.  The console just freezes up whether I try to use 'Add License' or edit the existing one.  Has anyone had this issue before?

schivers by • Engaged Sweeper
  • 336 Views
  • 2 replies
  • 1 kudos

Issue getting License Key

After seeing a few posts about license key issues, it's obvious there a disconnect.  Creating a case through the support portal isn't helping either.  Lansweeper needs to fix the issue.  As I'm a new sweeper, this is not a good first impression for m...

rfuentes by • Engaged Sweeper II
  • 305 Views
  • 1 replies
  • 0 kudos

I haven't receive license key

Hi,We purchase Lansweeper before 1 week and we still not received license key.I'm trying to reach sales or support but no one answers Our reference number is: 520615425 

CKelis by • Engaged Sweeper
  • 655 Views
  • 4 replies
  • 1 kudos

PAT Token Returns 401 Unauthorized

I am trying to query asset data via the GraphQL API using a Personal Access Token (PAT), but I consistently receive a "401 Unauthorized" error with the message "You must be logged in." QUESTIONS:1. Are there additional permissions or scopes that need...

Rogue Devices but WITH OUR AGENT

Scenario: Our lansweeper instance discovered 5 rogue devices. I would understand it if it was simply an end user who brought something in and lansweeper discovered it via IP address.  However, these devices were all discovered via the agent.  Here's ...

FFTY by • Engaged Sweeper
  • 330 Views
  • 1 replies
  • 1 kudos

Resolved! Remove duplicated Asset to User Relations

Hey, we have duplicate asset to user relations, that were created by selecting all windows assets and creating relations by top console user. Can these somehow be removed in bulk in the GUI, or is that only possible by SQL Query?

aron__ by • Engaged Sweeper
  • 1476 Views
  • 2 replies
  • 0 kudos
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