Is there functionality in Lansweeper Sites similar to the OID mapping under Asset Mapping in Lansweeper Classic?
I recently discovered that some of our newer Fortigate firewalls (Fortigate 60F) were being incorrectly identified as FortiWifi devices in both Lansweeper Classic and Sites. Discovery is being provided solely via the on-prem install, and I was able to re-identify via the OID mapping there. However, despite ensuring the data had been rescanned and resync'd to the cloud site, the devices continue to be incorrectly identified on the cloud side. And I haven't found any way to correct them there.
Is there a way to correct this type of mis-identification on the Cloud side? Or do I need to open a support ticket to get it added to some future MIB update process?
Just curious. Raising it here as I expect others are going to run into this kind of issue as well.
