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Use cloud sync with proxy

Hello,We are attempting to sync our Lansweeper with the cloud, but we are encountering an issue because our firewall does not have Fully Qualified Domain Name (FQDN) resolution enabled. The connections are now routed through AWS, making it impossible...

Chara99 by Engaged Sweeper
  • 1 replies
  • 0 kudos

Cloud sites security

Hello,This might be already answered question, but I didnt find it. So in my company (bank in EU), we are trying to move to Cloud. Because of so many strict policies everything is a bit complicated. When data going from local lansweeper server and sy...

Admin1998 by Engaged Sweeper
  • 2 replies
  • 0 kudos

Resolved! Future for the Helpdesk

I've noticed that in all the updates on Lansweeper, there hasn't been any news on the helpdesk. Currently, the Lansweeper Cloud site does not have the helpdesk found in the on-prem version. My org fully committed to Lansweeper because of its helpdesk...

Lynn590 by Engaged Sweeper II
  • 14 replies
  • 2 kudos

Resolved! Create Report : Audit VMs Last Logon > 90Days

Looking for assistance creating a report that will provide a list of VMs that no one has logged into for at least 90 days, created the below report but does not seem to coincide with the logon times as I see VMs in the list that were recently logged ...

ggalati by Engaged Sweeper
  • 1 replies
  • 0 kudos

Resolved! Cloud requirements: database

I'm receiving this message when checking the prerequisites for cloud linking."Your Lansweeper database permissions are not correctly set up yet to link with a Cloud site." Error directs me to this site but the link does not work. https://www.lansweep...

user12334 by Engaged Sweeper
  • 2 replies
  • 0 kudos

Lansweeper Cloud Asset Scope

Hi im configuring lansweeper cloud and want to setup a Role and scope for all assets in a country. Id prefer to do it based on IP range. with our current setup we have 50+ ip ranges for all our locations and there is a limit to the ammount of ip loca...

Jira Integration not pulling in Assets

I have Jira and Lansweeper Cloud.I have added the lansweeper app to Jira.I have configured the App and added the ID.When I click on "View Associated Assets" it shows nothing under "selected" or "matched"If I search at the top for assets it does pull ...

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jsizzle23 by Engaged Sweeper
  • 5 replies
  • 0 kudos

Remove link to Cloud features.

I've installed the latest version which contains a new 'feature':Added: LAN-14226 Added sections to the web console that link to Cloud features.Is there any possibility to remove these sections, as we don't use the Cloud features and are not...

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Hendrik_VE by Champion Sweeper III
  • 7 replies
  • 3 kudos