‎10-26-2020 06:56 PM
‎09-16-2021 08:18 PM
‎09-29-2021 01:06 AM
Almada wrote:
You have to decide how the entire exclusion mechanism will manage ALL manually included data. I have 3 devices (all actually inactive and unused servers - in AD) being identified/categorized automaticaly as unknown and (re)added to assets list each time that scheduled scans ran, even after excluded also by IP and by hostname (Windows computer - i've manually changed asset type of each but they keep in assets list and when removed but they back to unknown type and appear again in assets list). That boring loop is driving me crazy and angry. By the way, why the hell a default location needs to persistently count as an ASSET (same "unknown" type loop)? You have to change that behaviour to NEVER put excluded data in assets list! It seems like you purposelly left it that way to force some more license spends (change my mind). Version: 9.0.0.17.
‎11-03-2020 04:39 PM
‎09-29-2021 01:04 AM
FrankSc wrote:
Hello,
We assume that these 'Unknown" assets could be the result of inconsistent scanning of your assets.
Also, if the exclusion is not working as it should, it would require some further troubleshooting.
If not already done, could you please send a mail to support@lansweeper.com. The technical support team should be able to assist you further on this.
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