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Add AssetTag to asset page?

In addition to the system serial number/service tag, we barcode our assets with an internal asset ID. This shows up in a WMI query as System Chassis\SMBIOSAssetTag. We can get to this information on an asset by going to the hardware information pag...

AllenK by • Engaged Sweeper
  • 6502 Views
  • 2 replies
  • 3 kudos

LSAgent Installation

Having trouble getting the LSAgent working on RHEL 6 servers. The following link states it is supposed to work on 6 or higher. (https://www.lansweeper.com/knowledgebase/lsagent-installation-requirements/) When I attempt to install on RHEL6 I run i...

mwoods by • Engaged Sweeper
  • 5533 Views
  • 2 replies
  • 0 kudos

Last user on domain asset page

In previous builds, the asset page for my domain had the last username as a field. I used that a lot.In the current build, 7.2.105.2, it's not there any longer. First, why was it removed and, second, can it be put back?Thanks!

MacPhail by • Engaged Sweeper
  • 3637 Views
  • 1 replies
  • 2 kudos

HP Printer scanning problems

Hi For some reason Lansweeper doesn't scan all our printers correctly when it comes to cartrigdes. Some of the cartrigdes are seen as "unknown". We have tens of these M479 HP Printers and some report all cartridges correctly and some doesn't. When I ...

KRH by • Engaged Sweeper
  • 3468 Views
  • 1 replies
  • 0 kudos

Broken trust relationship?

Hey all, I just tried to access my Lansweeper software and this error message popped up: 1787 : The security database on the server does not have a computer account for this workstation trust relationship.I get this logging in from my workstation and...

jbruyet by • Engaged Sweeper II
  • 4591 Views
  • 2 replies
  • 0 kudos

Sharp printers are not scanning properly

I did an IP scan of our sharp printers using the IPv4 addresses that are set in the printer network and they are returning information for the administrative login page for the printers instead of the device information (manufacturer, model, MAC, col...

egrunden by • Engaged Sweeper
  • 4183 Views
  • 2 replies
  • 1 kudos