→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

General Discussions

Find answers to technical questions about Lansweeper.

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...

Posibility to deactivate email CC option?

Hi,User1 send a email to our helpdesk email adress and in CC to User2 and User3. Lansweeper genarate automatically a ticket. User2 and User3 are automatically in Lansweeper Helpdesk as CC User declared. Is it possible to deactivate this option? We w...

solon2099 by Engaged Sweeper
  • 3 replies
  • 0 kudos

Duplicate Deployments

When I choose a package to deploy, it gets deployed twice. The first one will succeed and then it will run again, even though I only deploy it once. Any ideas on how to keep this from happening?

mdotadmin by Engaged Sweeper
  • 9 replies
  • 0 kudos

Custom Action using TeraTerm

I like using TeraTerm and am trying to create a custom action to login to an asset. I am a new user and obviously doing something wrong or misunderstanding the actions capabilities. I tried to replicate the Putty action but it does not work. Any idea...

tlflorek by Engaged Sweeper
  • 2 replies
  • 0 kudos

.NET Framework 4.6.2 Deployment - keeps timing out

I have the .NET Framework 4.6.2 deployment setup and it keeps timing out. The Installer package has been copied to the {PackageShare}, see the following :Install File : {PackageShare}\Installers\NDP462-KB3151800-x86-x64-AllOS-ENU.exeParameters : \q...

Linux domain lookup

Hello,Most of my linux systems are member of an Active Directory domain but only some of them are recognized as this.All the others are shown as Workgroup.Could you explain me your method/command to discover the domain of a linux system ?I could chan...

YvainP by Engaged Sweeper II
  • 1 replies
  • 2 kudos

Allow Users From Other Domain to Login

Hello everyone,We recently started a new domain at my company and need to add a few users from that domain to be able to log in as admins. There is a domain trust between the two domains and I am able to scan for users and view machines and whatnot. ...

SPedraza by Engaged Sweeper
  • 2 replies
  • 0 kudos

SQL server issues

Good morning, we are having issues in our SQL server. We run server profiler a we are getting thousand of lines. When we disable all scanning targets and stop lansweeper service those lines reduce to 10%, but we are still having problems. Can anyone ...

Problem with Knowledgebase Categories

HelloUnder "Knowledgebase Setup" you can change the order of the Knowledgebase Categories by clicking on the green arrows in the category list (or that is what I assume). The order however always reverts to its original order. I haven't found any oth...

s_hurkmans by Engaged Sweeper II
  • 1 replies
  • 1 kudos