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Autodesk Product Remote Deployment

Good morning,I am trying to prepare for a huge software upgrade this weekend in my practice and wanted to remote install the various Autodesk software. I have followed the Autodesk instructions to prepare a deployment version and created a package. H...

Upgrade to version 8 fails

Hi all,Been using Lansweeper for about 2 years now. We've always tried to keep our server up to date. Don't recall ever having an issue with the upgrades in version 7. However now that version 8 is out, nothing but problems.I've been down since 4/30/...

Brian_B by • Engaged Sweeper
  • 9349 Views
  • 7 replies
  • 0 kudos

Schannel Event 36887 on Lansweeper Server

Hi Team,We have observed Lansweeper server flooded with Event ID 36887 'A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 46.'Can you please suggest.

MDahitule by • Engaged Sweeper II
  • 2085 Views
  • 0 replies
  • 0 kudos

LsAgent on Mac Computers

The LsAgent on Mac computers in my network are sending data only to cloud relay. When we was troubleshooting it, we noticed that the port 9524 wasn't active on the Lansweeper server. Why that's happening? There are no rules blocking this port on fire...

Asset Radar detecting nothing

Hi,I upgraded to the latest version yesterday, asset radar passed the compatibility checks, I've selected all the network interfaces and it's set to logging only. I've left it a day, on a subnet that should have plenty going on, and it's detected ab...

trevora by • Engaged Sweeper II
  • 3200 Views
  • 1 replies
  • 0 kudos

File share folders not showing

Hello,We have 21 NAS assets in our LanSweeper database. All of these devices have shared folders but LanSweeper is not picking them up. They are domain joined assets. If I am viewing the asset page for one of these devices and select the "Shared Fold...

Non-inventory assets (USB & RAM)

All,Seeking out guidance from the IT professionals on this forum. I am an IT technician at a small-medium sized company. The IT department itself is not that big with only 3 people in the department. Myself the IT technician; my colleague who is the ...

peted74 by • Engaged Sweeper
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  • 2 replies
  • 0 kudos