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pjtech
Engaged Sweeper
Currently using lansweeper 4.1, but I have also tried the following in the previous 4.0.0.1+ releases.

I have followed all of the instructions on the site in regards to opening everything up for WMI. I have made sure all the proper services are running. I can even connect to everyones registry remotely in regedit. I have also disabled the firewall on my Windows 7 system and set all sorts of permissions in regards to my WMI and the permissions for the winreg key have been set properly.

Also all these systems pass the Test Connection application in lansweeper, but here is the error log. I also know for a fact that the 3 registry keys I am attempting to scan for are valid on most if not all the systems.

02/01/2011 10:00:44: J39XXXX REGISTRY Access denied
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options)
at LansweeperService.MdlRegistry.LSRegistry(LSWComputer& mycomputer, String section, SqlConnection& sqlcon)
1 ACCEPTED SOLUTION
Hemoco
Lansweeper Alumni
You can try procmon http://technet.microsoft.com/en-us/sysinternals/bb896645 to check for access denied errors while performing the scan.

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12 REPLIES 12
Hemoco
Lansweeper Alumni
You can try procmon http://technet.microsoft.com/en-us/sysinternals/bb896645 to check for access denied errors while performing the scan.
pjtech
Engaged Sweeper
I have already compared my registry permissions with my XP machines which do scan successfully and the registry permissions are no different.

I went ahead and explicitly added my domains Admin account which I assume is what lansweeper is using since I gave it those credentials. I have also even added the computer name that is running lansweeper the permissions list. I re-ran a full scan and it has made no difference.
Hemoco
Lansweeper Alumni
You can use regedit to check the actual permissions on these keys.
Maybe the scanning user doesn't have access to the keys.