We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Hello Lansweeper Community!We are having trouble after upgrading to Lansweeper v12.5.3.0 (on-premise) and I would appreciate your help. Some of our assets are losing the AssetName and as a fallback, Lansweper is using the local IP as the AssetName. T...
Hi all,We have warranty scanning active on our Lansweeper server + because we don't have direct internet access we have configured a proxy in the server options.Scanning warranty works fine for our DELL machines, but lately we also have +- 300 Fujits...
I have a small Lansweeper machine with ~50 Win10/11 computers. Since the upgrade to the latest 12.5 (I was previously on 10.6), LS will only scan and add a single computer to the scan queue. Normally, as you likely already know, when you are looking ...
We have FDQN domain name mydomain.core.loc but NETBIOS name is mydomain2.After update to 12.5.0.7 LS have created some duplicate assets in each domain namespace. 2025-06-05 17:27:43,475 [mydomain2\OVT05546W\1] INFO AssetName:OVT05546W AssetUnique:myd...
Issue resolved, i didn't put in the first OU=.I was putting in individual groups, and the domain, but by leaving it blank it scanned all groups.*****************************************Hi All, I'm hoping you can help me. In my Active Directory i have...
Is there any way to turn off the hover menus or set them to they don't activate the exact instant your mouse touches them? When I move my mouse down from my tabs bar and touch the Scanning tab or Knowledgebase tab inadvertently, I have to mouse elsew...
Has anyone experience issues with the Identity and Access - Microsoft 365 discovery actions within Lansweeper cloud sites? The issue being experienced at the moment is that the Entra ID starts scanning, it sits in the scanning activity box anywhere b...
