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Champion Sweeper II
Our Lansweeper server also serves as our antivirus management server. We are having issues with that database (Symantec) that may require a restore of the server from backup.

If we do this, would it be best to backup the entire lansweeper folder (and of course all sub folders) so we don't lose any modifications/tickets? Or, just follow the KB article as if we were moving it to a new server?

We are using SQL compact.

Champion Sweeper III
I would follow this:

Backing up your installation for the database backup,

and there's a link for the folders and stuff to back up in the article that points to here:
Where Lansweeper data, reports and settings are stored