So I have a rule, pictured below. It's the top rule, and set to stop processing.
However, all tickets are getting set to IT Support and sending to me.
I'm a one man shop for IT, and I set this up a while back. Now we are using the ticketing to assist a diff dept with their own ticketing email that is set up properly.
Where do I need to look to make tickets sent to the postclosing email go to the proper team/type?