Scanning Problems

[dastrix]

We have updated some of our hardware on the network, ie some new ip cameras and also some new mitel phones but the new models just wont scan and find.

Any ideas on what i can do to find the missing devices.

[dastrix]

yes i have even added new snmp credentials but they just dont show.

[Esben_D]

Are they not picked up at all? I assume you tried everything in the article I mentioned?

[dastrix]

Have checked this as all other assets scan, this was a question with regards to Newer Mitel Phones and Hikvision cameras, does anyone have experience of these devices?

[Esben_D]

You can follow this guide which covers some basic steps to check why no assets is created for devices.