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Manage Engine MDM Scanning Credentials

Hi All,First post here, I've tried searching but came up with nothing on this topic.We use Manage Engine MDM as our choice of MDM for our mobile devices. I was wondering if there was any way I can import all the phones into Lansweeper to catalogue th...

Set Up the scan for Domain Controllers (not AD !!)

Hello I´m glad to be here and I directly have my first question.In the past in the company, I´m working for, the user for the scanning was a domain admin.When I arrived, I started to "clean up" and I switched this.Therefore I followed the Windows dom...

GeorgB by • Engaged Sweeper
  • 3351 Views
  • 1 replies
  • 0 kudos

In a trial. What should I do?

Hi guys, I am trialing the on-prem version as we speak. I’m keen to know, if I were to purchase a license, am I immediately capable of connecting the software to the cloud platform? It does not look like my trial has the capability. I reached out to ...

mjw-BTWM by • Engaged Sweeper
  • 1022 Views
  • 2 replies
  • 0 kudos

Resolved! Helpdesk Tabs on Users Page

We just upgraded from 8.0 to 8.4 and we used to be able to see a helpdesk tab on a user we searched and see all of the tickets they opened. Once we upgraded the tab disappeared? Is this a setting or a change.

Powershell Remote Shutdown with Different Creds

I had an issue where I needed to remotely restart a computer but wasn't currently logged into a Domain Administrator account. I found a quick and simple powershell command and then adapted it into a Custom Action.I placed it at the bottom of the list...

rbutler by • Engaged Sweeper
  • 3868 Views
  • 0 replies
  • 0 kudos

Survey in the closure ticket

Upon ticket closure, we want to send our users to an MS forms survey weblink, how can I incorporate the ticket number into that web URL, and will MS forms accept it?I am also asking the same question on MS forms / Power automate site as well.Thanks f...

Tholmes by • Engaged Sweeper III
  • 1171 Views
  • 0 replies
  • 0 kudos

shared printer to GPO

Hi all, i want know if lansweeper , can be report a shared printer installed to computer for any users from print server in domain.

Giovanni1 by • Engaged Sweeper
  • 1680 Views
  • 1 replies
  • 1 kudos

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