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‎04-09-2019 05:21 PM
I have a separate VLAN for all my security camera's. I added that VLAN to be scanned but when I scan it it doesnt find anything. Is there something else I need to do or can lansweeper not do secuity cameras?
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‎04-10-2019 04:55 PM
Thanks. Turns out it is a VLAN issue. The machine Lansweeper is on doesn't have access to the camera VLAN.

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‎04-09-2019 11:32 PM
It'll scan them; ours don't get a whole lot of information but it knows they exist. There's a few things that may be set wrong. But, here is the best place to start.
https://www.lansweeper.com/knowledgebase/how-to-troubleshoot-devices-with-the-device-tester/
I would check that Lansweeper can talk to the camera VLAN, that you can either ping to that VLAN or that you uncheck pinging them before scanning. And check that if there is any credentials needed that they are supplied.
-Kris
https://www.lansweeper.com/knowledgebase/how-to-troubleshoot-devices-with-the-device-tester/
I would check that Lansweeper can talk to the camera VLAN, that you can either ping to that VLAN or that you uncheck pinging them before scanning. And check that if there is any credentials needed that they are supplied.
-Kris
