cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
taggsmith
Engaged Sweeper

Recently upggraded to 10.6.1.6.  Since then, the Lansweeper Server service stops periodically and I have to restart it, and also Lansweeper doesn't seem to be integrating properly with our e-mail server.  After I restart the service, the e-mail incoming and outgoing indicators are green check marks, but we are not getting e-mails with new tickets like we always do.

1 ACCEPTED SOLUTION
David_GF
Lansweeper Tech Support
Lansweeper Tech Support

Hi @taggsmith, please open a ticket with our support team (https://www.lansweeper.com/contact-support/), as this is an issue that will most probably require logs for troubleshooting



~~~~~~~ (〃 ̄︶ ̄)人( ̄︶ ̄〃) ~~~~~~~
Sweep that LAN, sweep it!

View solution in original post

2 REPLIES 2
David_GF
Lansweeper Tech Support
Lansweeper Tech Support

Hi @taggsmith, please open a ticket with our support team (https://www.lansweeper.com/contact-support/), as this is an issue that will most probably require logs for troubleshooting



~~~~~~~ (〃 ̄︶ ̄)人( ̄︶ ̄〃) ~~~~~~~
Sweep that LAN, sweep it!

We have opened a ticket and sent logs.  Thank you.  Logs don't seem to show anything related to e-mail.