08-21-2023 08:32 PM
Recently upggraded to 10.6.1.6. Since then, the Lansweeper Server service stops periodically and I have to restart it, and also Lansweeper doesn't seem to be integrating properly with our e-mail server. After I restart the service, the e-mail incoming and outgoing indicators are green check marks, but we are not getting e-mails with new tickets like we always do.
Solved! Go to Solution.
08-23-2023 09:19 AM
Hi @taggsmith, please open a ticket with our support team (https://www.lansweeper.com/contact-support/), as this is an issue that will most probably require logs for troubleshooting
08-23-2023 09:19 AM
Hi @taggsmith, please open a ticket with our support team (https://www.lansweeper.com/contact-support/), as this is an issue that will most probably require logs for troubleshooting
08-23-2023 01:44 PM
We have opened a ticket and sent logs. Thank you. Logs don't seem to show anything related to e-mail.
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