Service stopping and e-mail issues after 10.6.1.6 upgrade

[taggsmith]

Recently upggraded to 10.6.1.6.  Since then, the Lansweeper Server service stops periodically and I have to restart it, and also Lansweeper doesn't seem to be integrating properly with our e-mail server.  After I restart the service, the e-mail incoming and outgoing indicators are green check marks, but we are not getting e-mails with new tickets like we always do.

[David_GF · Accepted solution]

Hi @taggsmith, please open a ticket with our support team (https://www.lansweeper.com/contact-support/), as this is an issue that will most probably require logs for troubleshooting

[taggsmith]

We have opened a ticket and sent logs.  Thank you.  Logs don't seem to show anything related to e-mail.