Morning Everyone,I am trying to get a email eventlog alert together which triggers every time a specific list of users logs in. We have used eventlog alerts in the past, and the user logon report is working, so I know that it is successfully scannin...
Anyone else having issues with the service crashing after upgrading? Server 2016 here.Faulting application name: Lansweeperservice.exe, version: 7.0.30.61, time stamp: 0x5b97ccf1Faulting module name: KERNELBASE.dll, version: 10.0.14393.2430, time sta...
I've recently started using the helpdesk, and I've just encountered where a user wouldn't get e-mails from the helpdesk, even though his e-mail address was correctly filled in and Lansweeper wasn't giving me any errors.When I later spoke to said user...
Hello,Is it possible to create a filter for the helpdesk to show only tickets with SLA’s on it?The only SLA filter I found is the filter “SLA Overtime”.
I know normally Lansweeper is unable to view networked printers (from a print server). I believe it works if you manually map by IP.But one day, I added the ip ranges my printers were on to my scanning targets, and they showed up on a computer asset ...
I've been reading through a lot of the help desk forums trying all these various items and they seem to only halfway work, or they work inconstantly within my environment, and I can't figure out why. I have scanned my environment I have all of my en...
Hi, I'm trying to open Lansweeper from an iPad since I carry mine around throughout the day and prefer it to my laptop for some tasks. However, when I try to access Lansweeper on my iPad, the page just continually attempts to load and takes forever t...