Splunk and Lansweeper Integration Partially Working

[cpotter]

Hello,

I have had Splunk Cloud implamented for about a year. We recently implamented Lansweeper in november of 2023. We started with on prim and have since moved to Lansweeper on cloud. At that point I installed the Lansweeper Add-On for Splunk and Lansweeper app for splunk and proceeded to configure the API. I have data hiting our proper splunk instance and can see events coming from Lansweeper but for some reason not all asset data seems to  be coming over. For example I can see events for a computers monitors but I don't see an event for that actual computer. I also can see some events for some computers just not all.  I have events for roughly 14% of our workstations. I also have 2.82GB of lansweeper data coming over. So it seems like the connection is working just not all of the data is flowing.

Thanks for any help in advanced!
-Cole

[Casslloyd]

We believe that you are using the Lansweeper  Splunk integration, built by our partner, Cross Realms.  https://splunkbase.splunk.com/app/5418
Please contact CrossRealms for support on this matter as they manage the integration application.https://crossrealms.com/

[Casslloyd]

Hey Cole, Thanks for the post with your current issue, please allow us to take a moment to have alook and revert back.

Thanks