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Enzo
Engaged Sweeper

Hello guys.

I'm trying to install a certificate from my CA on a Lansweeper: v. 11.4. 1.2 on a Windows Server 2022 Standard server with IIS Express.

The steps I took were the following:
1. I already have my CA added to all browsers.
2. I followed the steps indicated in the following link:

https://community.lansweeper.com/t5/customizing-the-web-console/configure-ssl-in-iis-express/ta-p/64...

When I open my certificate it says that the certificate is not secure, however my CA is included in the Google Chrome browser.

Actually, if I change the Thumbprint to another number it stops working, which is logical, but when I put the correct Thumbprint the browser works but tells me that it is not secure.

Does anyone have any idea what it could be?

Thanks.

5 REPLIES 5
Jacob_H
Lansweeper Employee
Lansweeper Employee

is there a specific error on the connection warning page (in chrome for example)    example:  NET::ERR_CERT_DATE_INVALID  which is exactly what I just noticed my home lab says as I forgot to renew the cert 🙂

Enzo
Engaged Sweeper

Hello Jacob.

 

The error that appears in my browser is the following: NET::ERR_CERT_AUTHORITY_INVALID.

It is the typical error when the certificate cannot be validated, but I do not understand why it happens since in our network the CA and the intermediate CA are in all browsers.

Enzo
Engaged Sweeper

Hello
I have not been able to solve the problem.

Thank you.

Enzo.

DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

 We usually recommend adding the SSL certificate to multiple stores by following the steps below:

  • Open the Start menu on your Lansweeper server, select Run and run mmc as administrator.
  • The Microsoft Management Console will open.
  • In the File menu, select Add/Remove Snap-in.
  • Select Certificates and hit Add.
  • Select Computer Account in the resulting popup.
  • Select Local Computer.
  • Hit Finish and then Ok. 
  • In the File menu, select Add/Remove Snap-in again.
  • Select My User Account
  • Hit Finish and then Ok.
  • Browse to Console Root\Certificates... Ensure your certificate is present in all of the following stores:
     â—‹ Current User > ... > Personal
     â—‹ Current User > ... > Trusted Root Certification Authorities
     â—‹ Local Computer > ... > Personal
    Local Computer > ... > Trusted Root Certification Authorities
Enzo
Engaged Sweeper

DavidPK. Thank you for your reply,

I have already verified that the certificate is in:

Current User > ... > Personal
Current User > ... > Trusted Root Certification Authorities
Local Computer > ... > Personal
Local Computer > ... > Trusted Root Certification Authorities

I also noticed that the Lansweeper certificate is in

Local Computer > ... > Personal
Local Computer > ... > Trusted Root Certification Authorities

However, it appears in my browser as an unsecured connection.

Thank you.

Enzo.