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Macbook Scanning

I have added my MacBook to the asset list and tried to do a scan but this fails.It fails with 'Could not find this asset in the database. It does not exist or might be deleted.'When I added the asset, I put in the hostname and IP address and it detec...

Resolved! Duplicated assets in a report

I have 2 reports one for Revit 2015, and one for Revit 2017. the Revit 2015 works great! No duplicates. However, the 2017 (which was just a copy of 2015 and updated for the 2017 references and version numbers) duplicates all of the Assets.Any Thought...

abustraan by • Engaged Sweeper III
  • 7750 Views
  • 3 replies
  • 0 kudos

Scan subnet for workstations and printers only

I'm able to scan subnets perfectly fine. However I'm wondering if it's possible to just scan for assets that meet this criteria? for example, PC's and printers only. I'm trying to save on licenses that count towards my max allowed assets. Thanks, Jef...

jbaxter by • Engaged Sweeper
  • 3964 Views
  • 1 replies
  • 0 kudos

Resolved! Does lspush make a device active again?

I've got Windows machines that are non-active in Lansweeper. If those machines do an lspush, will that make them active again, or will they be ignored until I make them active?

mgiljum by • Engaged Sweeper III
  • 4444 Views
  • 1 replies
  • 0 kudos

Resolved! VNC Deploment Package

Result: Deployment ended: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. Stop(Failure). Credential:...

PaynePDX by • Engaged Sweeper
  • 6724 Views
  • 2 replies
  • 0 kudos

Link Ticket to KB Article

Hi there,we also want to use the helpdesk function of our lansweeper. One very nice feature would be if i could link a field in a ticket to our knowlade base.One example. The user choose the ticket type "Install a Printer" and get automatically a lin...

mart1n by • Engaged Sweeper
  • 4031 Views
  • 1 replies
  • 0 kudos

KB 2956078

I am trying to get the latest MS Outlook out of band installs to runthe eula comes up at the beginning in the form of a checkboxI have tried /q and /passive neither work

Dynamic Asset Group question

Hi, I'm trying to figure out if it's possible to create a Dynamic Asset Group based on the existence (or non-existence, really) of a specific file or folder path. I'd like to setup a scheduled package deployment to this collection, but can't figure o...