The RPC server is unavailable > Only on Windows 10 computers

[Sonik]

Hello,

I can't scaned my Windows 10 computer on my domain.
Firewall : OK
Antivirus : OK
Credentials : OK
WMI : NOT OK

How can i do ?

Lansweeper Connection Tester 6.0.100.1

Scanning Lansweeper Service (on this machine)..
Status: Running
Version: 6.0.100.87

Pinging xxxxx
Ping ok.

Scanning TCP ports..
135 open (EPMAP)
139 closed (NetBIOS Session Service)
445 open (SMB)

Checking DNS..
xxxx resolved to: 192.168.xxx.xxx
If this is not correct, please check for DNS problems.

Checking reverse DNS..
192.168.xxx.xxx:
xxxx.xxxx.local

Scanning netbios (UDP)..
Could not scan netbios

Scanning netbios (445)..
Computername: xxxx
Domain: xxxx

Scanning Active Directory..
operatingSystem: Windows 10 Entreprise
operatingSystemVersion: 10.0 (10240)

Scanning WMI..
The RPC server is unavailable.

The RPC server is unavailable.

The RPC server is unavailable.

Checking C$ Access
Deployment Folder: OK
Access Rights: OK

Checking Task Scheduler
The RPC server is unavailable.

Warning: 4 Kerberos errors:


Done.

[TheITGuy]

I don't know about your environment but in our group policy under firewall Group policy under the following 2 items:

Windows Firewall: Allow inbound file and printer sharing exception

Windows Firewall: Allow inbound remote administration exception

We have enabled Allow unsolicited incoming messages from these IP addresses: from the IP range that Lansweeper server is on or you can specify the exact server ip address.

[Esben_D]

Have you gone through the following knowledgebase articles?

WMI Access denied: https://www.lansweeper.com/kb/3/WMI-Access-is-denied.html
RPC Server unavailable: https://www.lansweeper.com/kb/2/The-RPC-server-is-unavailable.html