Third Party Warranty

[sandve]

We have Dell equipment that has aged out of the Dell warranty. We've purchased a third party warranty. I'm thinking the best way to document that in Lansweeper is to manually update the Warranty field and add a note to the Serial field.

Do you have any other recommendations on how to handle third party warranties?

[fjca · Accepted solution]

We have that issue also, what I have done is the following:

a) Use a custom field stating the Third Party warranty vendor, so it appears on the Summary page.
b) Modify the warranty end date (on the edit asset page) to reflect the new one. And make sure the field is locked so it does not get scanned again...

As I use Lansweeper as the main tool for warranty management, this assures that they get on the correct reports, etc.