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‎05-23-2019 08:49 AM
Hi,
We had a lansweeper license and updated to latest version.
When I saw the new features I requested a trial.
I got sent a trial license but after importing it overwrite my current license.
Will I have to import our paid license agaan after the trial?
Im trying to avoid any downtime
We had a lansweeper license and updated to latest version.
When I saw the new features I requested a trial.
I got sent a trial license but after importing it overwrite my current license.
Will I have to import our paid license agaan after the trial?
Im trying to avoid any downtime
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‎05-31-2019 08:59 AM
You can only have one asset management license applied at a time. At the end of your trial, you can just reapply your original license. If you don't have your original key anymore, I recommend contacting our sales team (https://www.lansweeper.com/contact-sales/). In general, it's always best to contact us via email for urgent questions. Though we reply to as many topics as possible, we unfortunately cannot guarantee a response on the forum.
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‎05-31-2019 08:59 AM
You can only have one asset management license applied at a time. At the end of your trial, you can just reapply your original license. If you don't have your original key anymore, I recommend contacting our sales team (https://www.lansweeper.com/contact-sales/). In general, it's always best to contact us via email for urgent questions. Though we reply to as many topics as possible, we unfortunately cannot guarantee a response on the forum.
