Users from single AD show up twice

[marcolips]

Hi,
I noticed that all users from our AD-domain are showing up twice in Lansweeper on the Active Directory-tab. One tree is named after the netbios name, the other tree after the domain name itself.
Problem is, when you enter a user name in the search field you get two results, but only one of them shows you on which PCs the user has been logged on, the other only gives the normal AD info.

Is this a known issue and does someone else have it?

Regards
Marco

[Hemoco · Accepted solution]

Followed up via email. This issue may occur if you submitted your domain names incorrectly at some point. The customer deleted the faulty username entries with the script below. They should not return, as the current scanning setup (shown via email) appears correct.

delete from tbladusers where userdomain='faulty domain name'

[Hemoco]

Can you send the following to support@lansweeper.com:
-program file/Lansweeper/service/errorlog.txt
-screenshot of configuration/scanning methods
-screenshot of active directory tab