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Resolved! Helpdesk Actions button not showing

In my Lansweeper installation, the "Actions" button in the Helpdesk is not showing.The licence is correct and my User is set as Admin + Agent (and the user is made Agent in the general settings).I'm not able to assign Tickets or change states.Any ide...

jabe by • Engaged Sweeper II
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  • 4 replies
  • 0 kudos

Lansweeper User Account report

Good day everyone.Is there a report out there somewhere for On-Prem and Cloud that will show who has account access in Lansweeper?Basically a report showing who has access to log into Lansweeper and what their role / access is?ThanksDave

dlafleur by • Engaged Sweeper III
  • 791 Views
  • 3 replies
  • 0 kudos

Help with OT Scan

Greetings,In our company, we are going to implement OT network scanning. However, our client is asking what this type of scanning can detect. This is because their OT networks have devices with operating systems, but they cannot install agents or cre...

Alert for new asset discovery

Hello Everybody!I would receive an alert (email if it's possible) when a new asset is discovery on the lan.I prefer a research about MAC address, because I use fixed IPs.Someone can help

Resolved! question for LsAgent behavior

Hi,I would like to know, with LsAgent installed, when a PC/laptop has 2 possible accesses: Internet and LAN to reach our Lansweeper scanner server, moreover, the option "LsAgent only" is enabled in Scanning--LsAgent ScanningWhich path it will take?th...

InTune Data Mobile Devices

Is it possible to filter data while importing data.Currently all mobile devices are imported, is it possible to only import corporate devices?Thanks.

nieboerb by • Engaged Sweeper
  • 755 Views
  • 1 replies
  • 0 kudos
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