General Discussion Forum - Lansweeper Community

Configure Cloud Configuration - Asset Intune Access denied

Hi everyone,we are currently setting up our Azure Cloud assets dashboard and ran into some issues/questions.In the Lansweeper documentation, it's mentioned that the RBAC Reader role should be sufficient for Lansweeper.While we do get the virtual mach...

Problem scanning host

Hello friend.I'm having a problem scanning my workstations. I have two sites with two different network segments, and I have full access between both segments. I can scan my workstations without a problem.The workstations are running Windows 10, but ...

Resolved! Save Automated Reports to Network Drive or URL

I simply need to create a report, schedule it and have the output saved to a network drive or network location. How can I do this in Lansweeper...?

Cloud Scanning

I am trying to find out if there is a way that I can have Lansweeper scan machines through the internet. I have no issues with my scans for the machines that are online within one of our physical locations. The machines out in the field that only che...

Lansweeper agent can't close helpdesk tickets or enter notes

We have a Lansweeper 4 agent license with 3 enabled agents.The last user we switched to be an agent can see the helpdesk tickets for the groups we assigned to him, however the box for additional comments does not appear, and there is no option to clo...

Dell warranty lookup not working

HiI've noticed our new Dell devices aren't populated with the warranty and purchase information on the asset information.It scans the device fine, but when I click on the scanned serial number on the asset I am redirected to Dell's support landing pa...

SCCM-assets opens too long

I have set up SCCM-integration.And i have issue with open in LS asset which is SCCM-server. It opens some minutes.SCCM has about 5000+ assets.I think some non-needed sql-queries are used.

snmpAssetMacsByMac for GraphQL

I am trying to retrieve the switch port an asset is plugged into.Using the networks.connection.key already gives me network switch along with the SnmpInfos.What I am missing is the lookup of switch port by MAC, which appearently exists on the Webpage...

General Discussions

Topics in this forum

Configure Cloud Configuration - Asset Intune Access denied

Problem scanning host

Resolved! Save Automated Reports to Network Drive or URL

Cloud Scanning

Lansweeper agent can't close helpdesk tickets or enter notes

Dell warranty lookup not working

SCCM-assets opens too long

snmpAssetMacsByMac for GraphQL

What's new in Classic LS 12.6 but no info in the c...

Is there a way to have Lansweeper trim preceding a...

Error when creating SSO connection

Lansweeper Chromium Extension

Deletion pending...for how long?

Asset question on tags

Custom tables cannot be seen in the newly created ...

Assets duplicates

Dynamic LSAgent Group

No Entra ID users imported after setting up Cloud ...