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Resolved! Aruba VLANs Not Showing Up

We have some new switches: 6200F 24G & 48G CL4 4SFP+370W SwitchesThey have 2 VLANs the default which is #1 and a guest wireless VLAN #125When a switch is selected in Lansweeper the VLAN column only shows the default VLANAll the ports are configured w...

KHoegeman by Engaged Sweeper
  • 1222 Views
  • 3 replies
  • 0 kudos

Agentkey Variable in Lsagent.ini file Linux Server

Hello, I have some doubts with the configuration of LsAgent in Linux.The LsAgent.ini file is missing an "AgentKey" variable, I have deleted everything and reinstalled again but that value still does not appear, the "lsagentconfiguration.xml" file is ...

MrNico by Engaged Sweeper II
  • 611 Views
  • 1 replies
  • 0 kudos

Resolved! Bosch VOT-320 cameras not added to assets

Hi all. I have a very strange issue that requires your assistance. I have 50+ Bosch VOT-320 thermal cameras that I need added to Lansweeper. The issue that i am having is that only the last unit scanned is saved in Lansweeper and its information repl...

Resolved! Disabled AD Assets not removing even after service restart

Hi,Has anyone experienced old disabled computer accounts still showing up and not removing from lansweeper ( 11.2.0.3) DB.Under Cleanup Options i have the following options selected Remove computers not found in on-premises Active Directory from the ...

BarryFox by Engaged Sweeper
  • 1183 Views
  • 1 replies
  • 1 kudos

Helpdesk Agent access to all the tickets

Hello,I've configured some agents to have limited rights. They are part of a team that is only linked to two types of tickets. The field "Allow full access to all tickets regardless of team or type" is disabled in the configuration.Unfortunately, the...

NTIC by Engaged Sweeper
  • 428 Views
  • 1 replies
  • 0 kudos

Scanning credentials_how are they passed along

Lansweeper documentation points out the passwords of submitted creds are always encrypted and eventually these credentials are passed to assets and mail servers in order to access them. I'm looking for a bit more clarity on how the credentials are pa...

Langod88 by Engaged Sweeper
  • 561 Views
  • 1 replies
  • 0 kudos

MacBook Scanning - Missing information

Hello,I am unable to scan MacBooks properly. I followed the installation guide for LsAgent as well as set up a scanning credential, target range, linked the scanning credential to the range. All that comes through is that it was scanned properly and ...

rinks by Champion Sweeper
  • 644 Views
  • 1 replies
  • 0 kudos