General Discussion Forum - Lansweeper Community

Nothing on dashboard

MorningHave had a busy year with a new domain and ERP system among other things and haven't logged in to Lansweeper.Just logged in and seem to have lost everything apart from helpdesk on the dashboard, and a "lorum ipsum" knowledgebase.Logged out and...

Helpdesk email - see Agent name on included notes without marked Personal

From what I can tell, the agent name is not included in the email note history for some reason (only says the Helpdesk email), making it impossible to see who added the note in the email without marking the ticket as personal. However, marking the ti...

Resolved! Update notification

Hi, In our organisation people are using Lansweeper. I don't use it regularly but am resposible for updates. It is possible to get a notification via Email when there is a new update?

Resolved! Dashboard - Scan Issues only active assets

Hi!I want to remove "non-active" assets from the scan errors so that only acute and real errors are shown on the dashboard.How and where can I create a filter like this so that this is also shown in the dashboard overview?I tried to create a report f...

Losing information in custom fields after sync with InTune(Azure)

We have our Lansweeper DB syncing with Endpoint and when it refreshes the data it clears out all of our Custom fields. How do we prevent this from happening again. I'm going to restore the DB and disable InTune syncing for now I'm hoping that it wi...

Resolved! Lansweeper sends "Lansweeper Connection Test" emails every minute.

Just like the title says. Every single minute, Lansweeper sends an email titled "Lansweeper Connection Test." We managed to get 5400 emails in the last 3 days. The only thing that stopped it was removing the email account. This has been going on sinc...

Acrobat Reader deplolyment package randomly (frequently) failing. Any ideas?

For the past two months, my Adobe Acrobat Reader deployment package has been failing on many, but not all systems. All other packages have deployed to these same systems with no problem. The failure message is usually this 1603 error:Result: Deployme...

Quick Weekly Update: W/C 4th September – 11th September

Hello Lansweeper Community! I hope everyone is having a fantastic week so far! Here’s your weekly digest of top solutions, open questions, and key community highlights from the past week. Microsoft Patch Tuesday – September Edition Esben has just upl...

General Discussions

Topics in this forum

Nothing on dashboard

Helpdesk email - see Agent name on included notes without marked Personal

Resolved! Update notification

Resolved! Dashboard - Scan Issues only active assets

Losing information in custom fields after sync with InTune(Azure)

Resolved! Lansweeper sends "Lansweeper Connection Test" emails every minute.

Acrobat Reader deplolyment package randomly (frequently) failing. Any ideas?

Quick Weekly Update: W/C 4th September – 11th September

LsAgent Automatic Update from Lansweeper

upgrading lansweeper from 11.4 to 12.3

Question: Synchronization times between Lansweeper...

Email notifications are no longer being received b...

Support ticket deleted or lost in support portal

Configure Mozilla Firefox to run actions - V 136.0

Lansweeper agent on a Mac

Asset showing as AD Enabled and OU when no longer ...

How to generate a hyperlink to an asset page?

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