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Open Office Hours Q&A

Find expert answers from Lansweeper Virtual Office Hours. This read-only forum is for focused content, with posts by Lansweeper experts

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Open Office Hours Q&A

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Is the vulnerability scanning widget available on-prem?

Asked by Lansweeper Tech Support Tuesday
Is the vulnerability scanning widget available on-prem? ... View more
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Auto-assigning assets to LSAgent groups based on attributes like IP – is it planned?

Asked by Lansweeper Tech Support Tuesday
Auto-assigning assets to LSAgent groups based on attributes like IP – is it planned? ... View more
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How do you get the lightning bolt for the workflow? I don't have that.

Asked by Lansweeper Tech Support Tuesday
How do you get the lightning bolt for the workflow? I don't have that. ... View more
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Is there a way to stop showing the scan issue "PrinterSpoolDisabledError"?

Asked by Lansweeper Tech Support Tuesday
Is there a way to stop showing the scan issue "PrinterSpoolDisabledError"? ... View more
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Can we email custom views to a team within our organization?

Asked by Lansweeper Tech Support Tuesday
Can we email custom views to a team within our organization? ... View more
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Linux devices disappear 15 minutes after discovery in Lansweeper – troubleshooting tips?

Asked by Lansweeper Tech Support Tuesday
Linux devices disappear 15 minutes after discovery in Lansweeper – troubleshooting tips? ... View more
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Are there plans to see EOS / EOL dates for software specifically, not only OS or hardware?

Asked by Lansweeper Tech Support Tuesday
Are there plans to see EOS / EOL dates for software specifically, not only OS or hardware? ... View more
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Is there a possibility to make the MAC address field to accept other address formats?

Asked by Lansweeper Tech Support Tuesday
Is there a possibility to make the MAC address field to accept other address formats? Also, I'd like to have a "vendor lookup" for Mac addresses - at least when shown in the "Network interfaces" list on switches. This would sometimes make it easier to identify non-PC assets. ... View more
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Is there a cloud agent to install on say - laptops, if they are in use outside on-premise?

Asked by Lansweeper Tech Support Tuesday
Is there a cloud agent to install on say - laptops, if they are in use outside on-premise? ... View more
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When will User Information be available for macOS devices?

Asked by Lansweeper Tech Support Tuesday
When will User Information be available for macOS devices? ... View more
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Is there any plan to deploy packages with LsAgent for remote users?

Asked by Lansweeper Tech Support Tuesday
Is there any plan to deploy packages with LsAgent for remote users? ... View more
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I would like to manage all Applications through Lansweeper.

Asked by Lansweeper Tech Support a week ago
I want to manage all Applications through Lansweeper. Unfortunately, I can't manage applications or assets. I've got 5000+ Apps (because Linux shows thousands of apps) and can't really use and add some information to them. Is there a roadmap to use this feature more to meet the customers needs? ... View more
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Is support for virtual apps like AppV and MSIX on the roadmap?

Asked by Lansweeper Tech Support a week ago
Is support for virtual apps like AppV and MSIX on the roadmap? ... View more
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Does Lansweeper Sites support performance scanning?

Asked by Lansweeper Tech Support a week ago
Does Lansweeper Sites support performance scanning? ... View more
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Is there a way to set "top console user" to Owned By for all Windows assets as a default?

Asked by Lansweeper Tech Support a week ago
Is there a way to set "top console user" to Owned By for all Windows assets as a default, rather than having to manually go in and set relations for them? This is a challenge because we don't always know when new Windows assets are going to be discovered, and having to find them and set them manually is difficult. ... View more
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I have assets with Scanning Access Denied errors upon scanning, how to resolve this?

Asked by Lansweeper Tech Support 4 weeks ago
I have assets with Scanning Access Denied errors upon scanning, how to resolve this? ... View more
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Is there a way to upgrade to the cloud without having our information stored worldwide?

Asked by Lansweeper Tech Support on ‎11-18-2024 11:12 AM
Is there a way to upgrade to the cloud without having our information stored worldwide? ... View more
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What are the recommended specifications for running Lansweeper?

Asked by Lansweeper Tech Support on ‎11-18-2024 10:32 AM
What are the recommended specifications for running Lansweeper? ... View more
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Is there a way to protect an asset from accidental deletion from a user?

Asked by Lansweeper Tech Support on ‎11-18-2024 10:28 AM
Is there a way to protect an asset from accidental deletion from a user? ... View more
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What is a best practice to keep your scanning queue running smoothly at all times?

Asked by Lansweeper Tech Support on ‎11-18-2024 10:26 AM
What is the best practice to keep your scanning queue running smoothly at all times? ... View more
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Would you recommend to install LS Agent on Laptops?

Asked by Lansweeper Tech Support on ‎11-18-2024 10:21 AM
Would you recommend to install LS Agent on Laptops? ... View more
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Which asset data is used to determine if an asset is unique?

Asked by Lansweeper Tech Support on ‎11-18-2024 10:04 AM
Which asset data is used to determine if an asset is unique? ... View more
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Do we have any way to delete more than 200 devices from our Lansweeper in one go from console?

Asked by Lansweeper Tech Support on ‎10-31-2024 03:01 PM
Do we have any way to delete more than 200 devices from our Lansweeper in one go from console? ... View more
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If we only just purchased the Enterprise version do we get all the new features?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:55 PM
If we only just purchased the Enterprise version do we get all the new features? ... View more
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If you rename a machine will it automatically merge as one?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:52 PM
If you rename a machine will it automatically merge as one? ... View more
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Do you have tips on developing SQL reports for Lansweeper on-premises?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:43 PM
Do you have tips on developing SQL reports for Lansweeper on-premises? ... View more
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How can we add multiple on-prem scanning servers?

Asked by Lansweeper Tech Support on ‎10-31-2024 01:55 PM
How can we add multiple on-prem scanning servers? ... View more
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How do you set a set of devices to only use LSAgent scan?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:46 AM
How do you set a set of devices to only use LSAgent scan? ... View more
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Are there online courses for Lansweeper?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:39 AM
Are there online courses for Lansweeper? ... View more
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