0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:34 PM

How do you make non-active devices active again?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:33 PM

How do I request my cloud account to be on USA soil?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:32 PM

Are there plans to enhance Lansweeper's Deployment Module to extend its deployment capabilities?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:31 PM

We're using helpdesk for our internal employee support. Will it ever be available on the cloud ?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:30 PM

Is there a documented list of what does and does not get sync'd from Cloud to On-Prem?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:29 PM

Can Lansweeper scan Dell Docking station's serial number which connect to laptop?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:28 PM

It would be great to create Asset types to separate workstation OS and Server OS for windows and linux. Or a built-in attribute to filter.
... View more
0
KUDOS
1
ANSWER
I have assets that should fall under the delete if inactive after x days rules but havent been deleted. Is there sections in the asset i can check to see why it hasnt deleted.
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:25 PM

Any recommendations/best practices for tracking devices manually in Lansweeper? (Devices that won't ever be scannable)
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:25 PM

We are looking at implementing the OT installer package. Is the scanning for OT active or passive?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:23 PM

Is Lansweeper able to monitor active services for Linux OS?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:22 PM

What user permissions do you recommend that users have in a small team?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:21 PM

If I go hybrid, will I need to request for two licenses (cloud and on-premise)?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:19 PM

Can the Risk Insights module replace a vulnerability scanner such as OpenVAS?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:18 PM

Outside of upgrading the Application, are there any recommended steps for preventive maintenance on an on-prem Lansweeper Windows server?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:16 PM

Is there assets editing history option (to see who and what was edit).
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:14 PM

Do you have a comparison chart on what features are available/ not available in each of the three environments (on-prem/ cloud/ hybrid)?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:13 PM

Will cloud users get access to the DB for queries?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:11 PM

Can you set up a custom field to be read only in the web console user interface? I'd like to set up a background process to populate the field but don't want users to be able to modify the value. we are running v. 11.2.0.
... View more
0
KUDOS
1
ANSWER
1
KUDO
1
ANSWER
Asked by
Riley
on
01-29-2025
02:10 PM

Can we have On-Prem and IT Discovery installed in same server?
... View more
1
KUDO
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:07 PM

Is there a way to bulk upload to populate fields by using say, a csv file?
... View more
0
KUDOS
1
ANSWER
I see Intune as an option in the on-prem Lansweeper in "Scanning Credentials". What exactly does it scan if I add that scan target?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:05 PM

Will we see new features that are currently only on cloud alos on-prem (like API, network maps, …)?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:03 PM

I have Lansweeper On-prem and Cloud running. How can I make sure the Data I have in the cloud sync back down to the On-Prem instance?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
02:00 PM

Will Lansweeper Helpdesk ever make it to the Cloud version too?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
01:57 PM

I am on Lansweeper On-premises, How do I get into Lansweeper https://app.lansweeper.com/
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
01:54 PM

How can I update an asset that has no MAC address yet from (Windows) DHCP automatically? Is there some kind of integration?
... View more
0
KUDOS
1
ANSWER
0
KUDOS
1
ANSWER
Asked by
Riley
on
01-29-2025
01:52 PM

Any plans to include network motoring with alerts for down devices or other triggers?
... View more
0
KUDOS
1
ANSWER