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Open Office Hours Q&A

Find expert answers from Lansweeper Virtual Office Hours. This read-only forum is for focused content, with posts by Lansweeper experts

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Open Office Hours Q&A

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Are there any plans to implement the column filters soon for cloud reports (results)?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:26 PM
Are there any plans to implement the column filters soon for cloud reports (results)? ... View more
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Are there any upcoming developments for detecting iPads through Intune integration?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:24 PM
Are there any upcoming developments for detecting iPads through Intune integration? ... View more
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Could Lansweeper sites replace my Lansweeper on-prem?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:22 PM
Could Lansweeper sites replace my Lansweeper on-prem? ... View more
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Will the cloud sites ever be able to do automated software deployments?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:19 PM
Will the cloud sites ever be able to do automated software deployments? ... View more
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Are there any automated AD stale accounts audit reports available?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:18 PM
Are there any automated AD stale accounts audit reports available? ... View more
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Is it possible to launch a custom action with a selection of many computers at once from the GUI ?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:14 PM
Is it possible to launch a custom action with a selection of many computers at once from the GUI? ... View more
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What details is the IT agent is supposed to gather for MacOS?

Asked by Lansweeper Tech Support on ‎03-03-2025 01:39 PM
What details is the IT agent is supposed to gather for MacOS? ... View more
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Do you have also EOL/EOS/EOES information per software somewhere in the reports?

Asked by Lansweeper Tech Support on ‎03-03-2025 01:31 PM
Do you have also EOL/EOS/EOES information per software somewhere in the reports? ... View more
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Can I deploy LsAgent?

Asked by Lansweeper Tech Support on ‎03-03-2025 10:00 AM
Can I deploy LsAgent? ... View more
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Is it possible to deploy a .xml file and schedule a task?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:58 AM
Is it possible to deploy a .xml file and schedule a task? ... View more
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How to group assets in Lansweeper?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:56 AM
How to group assets in Lansweeper? ... View more
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Who do I need to contact to get a full demo of the inventory capabilities?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:54 AM
Who do I need to contact to get a full demo of the inventory capabilities? ... View more
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Is it possible to exclude SSH scanning when setting up a scanning target by asset type?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:42 AM
Is it possible to exclude SSH scanning when setting up a scanning target by asset type? Sometimes, SSH is enabled but doesn't provide the information SNMP has. SSH seems to be prefered over SNMP, so I like to exclude it (like it's possible in IP Range scanning). ... View more
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We are looking for a way to view the 'last seen' date/time for monitors separately from the PC.

Asked by Lansweeper Tech Support on ‎03-03-2025 09:40 AM
We are looking for a way to view the 'last seen' date/time for monitors separately from the PC. Field tblAssets.Lastseen seems to capture the lastseen date for the PC, but is the 'lastseen' date/time for monitors stored somewhere else? ... View more
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Is there any way to scan the serial number or service tag of a Docking station?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:26 AM
Is there any way to scan the serial number or service tag of a Docking station? As there is no option to track these assets, we need that feature. When is it coming? ... View more
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Is there a LS report to show OS version?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:34 PM
Is there a LS report to show OS version? ... View more
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Has the integration with Azure been fully implemented in Lansweeper?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:32 PM
Has the integration with Azure been fully implemented in Lansweeper? ... View more
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Can you flag a product that has been decommissioned so the data is still stored in Lansweeper?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:31 PM
Can you flag a product that has been decommissioned so the data is still stored in Lansweeper? ... View more
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How can we ensure that all of our Windows workstations are excluded from agentless scanning?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:27 PM
How can we ensure that all of our Windows workstations are excluded from agentless scanning? ... View more
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What is the best way for managing software assets including cloud services (IaaS, Saas, ...)?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:26 PM
What is the best way for managing software assets including cloud services (IaaS, Saas, ...)? ... View more
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Best Way to Track Consumables (Keyboards, Mice, Headsets) by Location & in Bulk?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:24 PM
Best Way to Track Consumables (Keyboards, Mice, Headsets) by Location & in Bulk? ... View more
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Can I pull a report from LS with databases on servers that have been scanned?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:35 PM
Can I pull a report from LS with databases on servers that have been scanned? ... View more
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How do you make non-active devices active again?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:34 PM
How do you make non-active devices active again? ... View more
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How do I request my cloud account to be on USA soil?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:33 PM
How do I request my cloud account to be on USA soil? ... View more
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Are there plans to enhance Lansweeper's Deployment Module to extend its deployment capabilities?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:32 PM
Are there plans to enhance Lansweeper's Deployment Module to extend its deployment capabilities? ... View more
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We're using helpdesk for our internal employee support. Will it ever be avaiable on cloud ?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:31 PM
We're using helpdesk for our internal employee support. Will it ever be available on the cloud ? ... View more
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Does Helpdesk require a separate license?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:31 PM
Does Helpdesk require a separate license? ... View more
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Is there a documented list of what does and does not get sync'd from Cloud to On-Prem?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:30 PM
Is there a documented list of what does and does not get sync'd from Cloud to On-Prem? ... View more
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Can Lansweeper scan Dell Docking station's serial number which connect to laptop?

Asked by Lansweeper Tech Support on ‎01-29-2025 02:29 PM
Can Lansweeper scan Dell Docking station's serial number which connect to laptop? ... View more
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It would be great to create Asset types to separate workstation OS and Server OS.

Asked by Lansweeper Tech Support on ‎01-29-2025 02:28 PM
It would be great to create Asset types to separate workstation OS and Server OS for windows and linux. Or a built-in attribute to filter. ... View more
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