Open Office Hours Q&A

What is the status of some of the newer integrations: Assets for JSM, PowerBI? ... View more

Does Lansweeper provide pre-built application packages for deployment on prem? ... View more

With an On-Premise Installation on a Virtual Machine is there any documentation on requirements for CPU, RAM, Storage? When should you setup secondary scan servers? ... View more

Cloud Vs On-Prem? Do we need both, one or the other? ... View more

Are there any plans to upgrade LSAgent with a software deploy / updates via remote relay? ... View more

 Does Lansweeper will have a features to Auto patch software? ... View more

 Any idea when the next round of Flow Builder beta access may be rolling out?  ... View more

Is there a way to configure LS to scan all the users & computers in AD since, technically, AD is my source authority to what users and computers I should physically have? However, at the same time, I want to use LS to scan everything, like systems or people that someone plugs into my network. How do I separate the two for audit purposes when reporting what should vs what I see with added unknown systems?  ... View more

How to mass delete assets on-premises? ... View more

Is it possible to import purchasing/warranty data from Jamf? ... View more

It's recommended by Lansweeper that my firewall not block this URLs: *.aws.amazon.com *.amazonaws.com. How can I protect my assets from intruders? A VPN it's possible? ... View more

Can we add Cisco Wireless Lan Controller (WLC), then Lansweeper shows the access points? ... View more

Our Lansweeper installation shows that we meet all the necessary requirements. We have a valid on-prem license. Given this, is the Cloud Link option available for our current license?   ... View more

We have created different locations with images and placed the assets in them but we don't see this in the cloud. Is this not possible in the cloud? ... View more

Plan for Adding Peer Scanning/Rogue Scanner with LSAgent? ... View more

How to fix Model Name Mismatch Between Lansweeper On-Prem and Lansweeper Sites? ... View more

Can we customize asset states to have an asset type other than the default "active" asset? ... View more

Can we configure the cloud to send an email to a certain group for certain notifications?  (i.e. when a scan server is down) ... View more

In Lansweeper Sites, could we have a setting to hide " Non-Active " assets from reports? Our disabled assets keep showing up, including in the vulnerability dashboard ... View more

Lansweeper does not gather IP address from iOS devices? We hoped to use IP-subnets to identify locations (city) of our iPads. ... View more

Is the vulnerability scanning widget available on-prem? ... View more

Auto-assigning assets to LSAgent groups based on attributes like IP – is it planned? ... View more

How do you get the lightning bolt for the workflow? I don't have that. ... View more

Is there a way to stop showing the scan issue "PrinterSpoolDisabledError"? ... View more

Can we email custom views to a team within our organization? ... View more

Linux devices disappear 15 minutes after discovery in Lansweeper – troubleshooting tips? ... View more

Are there plans to see EOS / EOL dates for software specifically, not only OS or hardware? ... View more

Is there a possibility to make the MAC address field to accept other address formats? Also, I'd like to have a "vendor lookup" for Mac addresses - at least when shown in the "Network interfaces" list on switches. This would sometimes make it easier to identify non-PC assets. ... View more

Is there a cloud agent to install on say - laptops, if they are in use outside on-premise? ... View more

When will User Information be available for macOS devices? ... View more