Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Forum Posts

Merge Asset button

We often run into the issue of having two assets for the same device. They don't get merged because they are found with different MAC addresses. It would be nice to be able to take an asset and tell it to merge it with another asset. Maybe give you a...

alongejm by Engaged Sweeper
  • 5196 Views
  • 2 replies
  • 12 kudos

Resolved! Lansweeper Cloud version

I was excited to see some of the features of the cloud version of Lansweeper. But then noticed the ticketing system does not exist in the cloud version. We bought Lansweeper for the ticketing and assets. I can't understand why you don't have this bui...

jbailey by Engaged Sweeper II
  • 532 Views
  • 4 replies
  • 2 kudos

📌 [Dedicated Thread] Lansweeper Fall Product Launch Q&A - 19th November to 21st November

  Fall Launch Q&A Hello Community, We’re excited to announce the Lansweeper Fall Launch Event!  Will you be joining us? Our next big release is scheduled for Tuesday 19th November, 2024. Fall Launch Highlights: Collective Intelligence: Learn about ...

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Mercedes_O by Community Manager
  • 4820 Views
  • 10 replies
  • 4 kudos

Ability to disable asset scanning for a custom "State"

We have created a number of custom "state" values to help track various processes within our infrastructure.  The most popular custom state is "Pending Decom" and "Decom'd/Retired".  If these assets are being decommissioned, i don't need to continue ...

Custance by Engaged Sweeper II
  • 512 Views
  • 2 replies
  • 1 kudos

User login fails to onprem Lansweeper for AD user

On our Lansweeper Onprem solution, a user now fails to login to the website with error "Invalid login credentials"Account was removed from a domain group, but this group is nowhere inside Lansweeper.The user has been in the User Access & Roles as Adm...

Timbo by Engaged Sweeper
  • 173 Views
  • 0 replies
  • 0 kudos