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Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Resolved! Inventory of the USB attached bar code scanners

I need to do an inventory of all the USB attached bar code scanners but despite my research on the internet and in the community, I cannot find whether Lansweeper provide a way to do it, except for a post dating 2019 with a solution that won't work. ...

AmiGeo by Engaged Sweeper
  • 5385 Views
  • 7 replies
  • 0 kudos

Lansweeper usage for gamification

Hello, I would like hear and share ideas how to use Lansweeper features to support usage of tool by means of gamification. My ideas and questions: Track which user has most discovered assets/used scannersData quality validation, has all the necessary...

Kumppis by Engaged Sweeper II
  • 1817 Views
  • 3 replies
  • 0 kudos

HP OfficeJet Pro 9720e SNMP not working

Hello,I'm monitoring toner levels on all our network printers. Most of the printers are HP. We recently deployed an HP OfficeJet Pro 9720e printer, and I can't receive SNMP information from it. The SNMP is set correctly, screenshot attached. Printer ...

Edward_S by Engaged Sweeper
  • 1386 Views
  • 1 replies
  • 0 kudos

Re: Lansweeper Product Suggestions & Feedback

Long time Lansweeper user here. I moved to my current company two years ago and introduced the company to Lansweeper since I used Lansweeper at my previous company with great success. Recently began deploying software using Lansweeper. Fantastic, sim...

MrRogers by Engaged Sweeper
  • 995 Views
  • 1 replies
  • 0 kudos

Feature Request - Server Shortcuts

Would be nice to have access to clean logs, start/stop the service, and initiate manual scans for LsAgent assets right from the console without having to log in to the server to do so. With our departments being so separate, it's a pain to send the r...

rinks by Champion Sweeper
  • 1137 Views
  • 2 replies
  • 0 kudos

Scan Overload

Dear community, I am new to OT Cybersecurity and for that I would like your kindly pieces of advice. I am evaluating the possibility to use Lansweeper as a tool to have my OT devices inventoried. I would like your help to understand if during the sca...

Ticket link generation on close

Anyone know if its possible for lansweeper to generate a link to the ticket when its closed?I am working on setting up a satisfactory survey when tickets are closed that would feed either the ticket number or a link to the ticket into Jotform. If any...