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LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions  somehow it keeps scanning the dev...

BISFrank by Engaged Sweeper
  • 67 Views
  • 0 replies
  • 0 kudos

Unknow Network device

I have a client who is in the moving business and probably has GPS on his trucks.We often find that there are 25-30 devices registered in Lansweeper that only say network device. Mac addresses are always unique Doing a MAC address to vendor lookup do...

lansend by Engaged Sweeper
  • 1055 Views
  • 2 replies
  • 0 kudos

LansweeperAgentService stop running after reboot

Hello team,Anyone encounters the below issues with LansweeperAgentService?The LansweeperAgentService (10.4.2.0) stop running randomly and very often under the below conditions:1. After rebooting a windows server, the LansweeperAgentService stop runni...

micos by Engaged Sweeper II
  • 573 Views
  • 1 replies
  • 0 kudos

Enabling classic console for all users?

So we are still running version 10.3.2.0 in our environment.   We aren't interested in the cloud system yet.I installed the trial version at a new acquisition to do a basic scan and the interface is HORRIBLE (well, I'm used to the classic one...I'm s...

pryan67 by Champion Sweeper II
  • 1327 Views
  • 4 replies
  • 0 kudos

Resolved! Windows 23H2, build 22631.3007 not scanning the same...

Hey All I just finished updating 5 Dell Latitude laptops. All identical memory and processors. All OS version 23H2, build 22631.3007 (Windows 11 Pro). Also all have Ls Agent version 10.4.2.0 installed on them. (Now comes the part that has me wonderin...

JoeMorn by Engaged Sweeper III
  • 2309 Views
  • 5 replies
  • 0 kudos

Get CustomFields from API

HIIs it possible to get more details from GetTicket action with API Lansweeper ?I need to retrieve customfields values from ticketThakns for your help

datamind by Engaged Sweeper
  • 5139 Views
  • 3 replies
  • 0 kudos