Product Discussions

Allow non agents to view submitted tickets

We would like the ability to allow non agents to view only tickets submitted by their department, specific assets, users etc. We have multiple department/divisions in our environment and it would be useful to some of the managers to see what tickets...

MDM Jamf School

It would be great if there was the possibility to import or sync assets from Jamf School MDM.Thanks,Eugene

Log WIFI networks

we want to report on users connecting to 3rd party ap'sI cant restrict want they connect to but >Ideally this >>WifiHistoryView loads the Wifi history information from the 'Microsoft-Windows-WLAN-AutoConfig/Operational' event log of Windows. This eve...

Change SP Field in General Search to VERSION

Since Microsoft has moved away from Service Packs, this field is no longer necessary for Windows 10 asset entries (and likely Windows 11 and on), as the default value is 0 (zero).I would like to see/request that in a general search of a user, that wh...

Ability to add a default agent as CC to tickets

For ticket types (departments), you can already assign a default agent... it would be nice if you could also assign a default secondary (cc) agent to any tickets created.... can we get that added as a feature??

Add CC user to ticket via API

We need to be able to have another user added as the CC user to tickets when they are a certain type. The CC user will vary as they are the parent of the student related to the ticket.I am planning to do this via an API call so we can have some busin...

Microsoft Surface Pro 3 Purchase/Warranty lookup and scanning

We've just deployed 100 of these but lansweeper can't query/populate the purchase date/warranty expiration dates from Microsoft using the discovered serial. Is this planned for a future release?

Scan Registry Path

Hello,I found a script designed for the SCCM to write mapped network printers info into the registry (See attached picture)Can I setup registry scanning in Lansweeper to scan a whole registry path, not only one specific value?

Topics in this forum

Allow non agents to view submitted tickets

MDM Jamf School

Log WIFI networks

Change SP Field in General Search to VERSION

Ability to add a default agent as CC to tickets

Add CC user to ticket via API

Microsoft Surface Pro 3 Purchase/Warranty lookup and scanning

Scan Registry Path

Manage user roles with AD groups

The scan queue is not decreasing

Lansweeper Full cloud

Drive Space History

Wrong ticket time after database migration

Lansweeper Cloud version

Lansweeper onPrem Product Roadmap

Asset Type are a mess...

Ability to disable asset scanning for a custom "St...

Its possible to install or uninstall programs with...