Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Assign Asset

Looking for the ability to assign an asset to a specific user rather than just a location. Would like to be able to know who was given a particular asset like a laptop. Last user is not the best tracking tool for this as I may log in to do a repair a...

Resolved! 2FA - Two Factor Authentication

Seeing as how Lansweeper is a repo for hordes of sensitive information... This seems like a good idea, Google 2FA plays well with many other LDAP/AD auth integrated tools/systems... https://support.google.com/accounts/answer/1066447

miketrike by Engaged Sweeper III
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  • 8 replies
  • 13 kudos

Live Monitoring

When will Lansweeper have the ability to do live monitoring of assets such as servers and switches? It would be very beneficially to get an alert of a device being off.

jhartley by Engaged Sweeper II
  • 1753 Views
  • 0 replies
  • 1 kudos

Ability to pause the SLA timer

Please allow us to pause the SLA timer by ticket status.So many of our jobs are for part time staff or require a 3rd party for repair.We desperately need to be able to pause tickets until users or vendors can respond to our requests for information.

Force Lansweeper to use a list of Domain Controllers

Hello, I would like to have the option to force Lansweeper to use a list of Domain Controllers for getting AD information, instead of doing a domain wide search and them trying them all.We are migrating our local/national domains to the Enterprise Wo...

fjca by Champion Sweeper II
  • 7931 Views
  • 2 replies
  • 7 kudos