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Resolved! License traking with the same software

Hi,I've a question with the license tracking. How can we insert 2 software with 2 different expiration dates.Exemple:I bought TeamViewer (exemple ) with an 1 year subscription the 01/31/2017 and expire the 01/31/20181 month later I bought again an 1...

Follow Ups on Calendar

When adding a follow up date to a Help Desk ticket, it should automatically add it (or give the option to add it) to the Lansweeper calendar. This would allow you to use the calendar to see all follow ups in once glance.

chogan201 by • Engaged Sweeper III
  • 1525 Views
  • 0 replies
  • 1 kudos

Merge Two Assets or Update Based on Serial Number

I would love the ability to merge two assets into one. I have a common issue that happens where I create an "offline" (as in not a scannable device) like a printer that isn't networked. I add all the relevant details (serial, name, location, commen...

Matt8 by • Engaged Sweeper III
  • 15197 Views
  • 6 replies
  • 11 kudos

Manage SQL-only reports

HelloThe Lansweeper "UI report builder" is a nice feature but it limits the possibilities of SQL.In particular, it won't allow the use of DECLARE and its advantages:- Use variables to avoid repeat magic values in formulas- Use variables to store temp...

millets by • Engaged Sweeper
  • 1610 Views
  • 0 replies
  • 1 kudos

Show Reports on an Asset's Page

I was wondering if it was possible to get a new tab that shows all the reports that particular asset is listed on. Rather than opening multiple tabs of reports and manually searching to see if that asset is listed (audit, update, etc reports).

Tythesly by • Engaged Sweeper III
  • 4996 Views
  • 4 replies
  • 1 kudos

Network Monitoring - Alert Host/Service Down

It would be nice to be able monitor assets to ensure they are up at all times, when they are no longer reachable send an alert.As Lansweeper already knows and has a list of everything on the network it would be good to create alerting rules that when...

JDobbsy1987 by • Engaged Sweeper III
  • 45346 Views
  • 20 replies
  • 24 kudos

update ticket attributes by email / tickets anywhere

we migrated from spiceworks a couple years ago and I really miss their "tickets anywhere" feature.basically you could send commands via email to your helpdesk. I think this has been brought up before and I apologize if there is a feature request sec...

drtag8 by • Engaged Sweeper
  • 8155 Views
  • 2 replies
  • 4 kudos

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