Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Forum Posts

🐝Unlock Data Insights with Community Hivemind

Hi everyone,  I hope you have had a good week! I am reaching out to share details about a new peer to peer initiative called Community Hivemind. This project is designed to give you practical, real-world insights from other Lansweeper users. By parti...

Hivemind cover 2024-05-16 113237.jpg
Mercedes_O by Community Manager
  • 1 replies
  • 7 kudos

Change Subject doesn't change E-Mail Subject

Hi,if we change the subject in an Ticket the subject in the mail that is send to the user doesn't change.Also we don’t have the Edit-Button described in but the User-right...

DreierAG by Engaged Sweeper
  • 5 replies
  • 0 kudos

Swap asset details between 2 computers?

Is there anyway to select 2 PC's and swap their asset locations quickly? Lets say I have Name: PC 1 Location: Dr officeBuilding: 4I replace it with Name: PC 2Location: (blank)Building: (blank)Is there anyway to swap the location details between those...

WLC 5508 question

Right now Lansweeper pulls in the switchport data, is there any way to get more data? Right now I have to manually assign my AP's to the WLC, is there a way to automate this?Thanks,Ian B

iboyd by Engaged Sweeper III
  • 2 replies
  • 2 kudos

Deploy Once After Scanning

Hello,I would like to be able to deploy a package on an asset/group/report and have it run one time successfully after scanning. My recommendation is to be able to schedule a deployment and have it run after scanning, and stop deploying after success...

Feature request: Add time worked for other agents

As it stands, any Agent can add time on behalf of any other Agent, but only if the agent who worked has added a comment/note to the ticket.This stands in contrast with Spiceworks, which facilitates being able to add time for anyone else at any time.I...

dhoward by Engaged Sweeper III
  • 1 replies
  • 1 kudos

Assigning helpdesk tickets

I have 2 features I would like to be able to use in the helpdesk system.1. When an agent replies to an email for a unassigned ticket, we would like that ticket to be assigned to them.2. When an agent is assigned to a ticket, we would like the team ...

Window Start Menu Items

I'm working with a new network and while the software reports are helpful, it would be nice if i could view what is listed here C:\ProgramData\Microsoft\Windows\Start Menu\Programs.

Integration of hardware performance test results

Dear Lansweeper team,I would very much like to see a cooperation between Passmark Software and you. It would be very nice to have the test results from integrated in Lansweeper.I sometimes look up performance data of lans...

lanwol86 by Engaged Sweeper II
  • 1 replies
  • 2 kudos