Product Discussions

Change SP Field in General Search to VERSION

Since Microsoft has moved away from Service Packs, this field is no longer necessary for Windows 10 asset entries (and likely Windows 11 and on), as the default value is 0 (zero).I would like to see/request that in a general search of a user, that wh...

Ability to add a default agent as CC to tickets

For ticket types (departments), you can already assign a default agent... it would be nice if you could also assign a default secondary (cc) agent to any tickets created.... can we get that added as a feature??

Add CC user to ticket via API

We need to be able to have another user added as the CC user to tickets when they are a certain type. The CC user will vary as they are the parent of the student related to the ticket.I am planning to do this via an API call so we can have some busin...

Microsoft Surface Pro 3 Purchase/Warranty lookup and scanning

We've just deployed 100 of these but lansweeper can't query/populate the purchase date/warranty expiration dates from Microsoft using the discovered serial. Is this planned for a future release?

Scan Registry Path

Hello,I found a script designed for the SCCM to write mapped network printers info into the registry (See attached picture)Can I setup registry scanning in Lansweeper to scan a whole registry path, not only one specific value?

Custom addon modules

Would like the ability to code my own custom addon modules for the website.... perhaps a directory I can drop my html/php/asp scripts in and then be able to use on the website... something similar to the way WordPress or whmcs does it with addon modu...

Need smarty template engine added to lansweeper

Please add the smarty template system to lansweeper so we can customize our own pages. For examples on how it should work, look at solutions like whmcs.com and how they allow their users to modify client area and admin area pages using smarty templat...

User themes

Ability for users to select their own theme for the interface. I've had a number of my helpdesk users ask if there's a "dark" theme available.

Topics in this forum

Change SP Field in General Search to VERSION

Ability to add a default agent as CC to tickets

Add CC user to ticket via API

Microsoft Surface Pro 3 Purchase/Warranty lookup and scanning

Scan Registry Path

Custom addon modules

Need smarty template engine added to lansweeper

User themes

Put secrets, certs and credentials in a vault

Vulnerability management report

Pie Chart change colors

Missing "Manage Software Licenses" feature in Lans...

Lansweeper User Interface - Tables

Lansweeper Dark Theme

[On-Prem] 12.5.0.7 Dark Mode and Reports

The scan queue is not decreasing

Lansweeper Full cloud

Drive Space History